Eddie1982 Trackingmore provide real-time details of your TNT package,support multiple languages . Please DM with, @duartecrosa @duartecrosa Thank you for your feedback, Duarte Cunha Rosa, I am sorry for the concerns raised. Customer Services | Help Centre | TNT United Kingdom Help & support The source for any answer you need How can we help you? written by 455Lane TNT have so far failed to deliver my passport 3 times due to problems at their end. 2 days I have taken off for my delivery and no one came .. According to my tacking number i should receive my passport on Thursday 26.11 i have waited all day and been refreshing the tracking website just to find out at 5pm that they have changed my delivery date to Friday. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. FedEx blamed the delays on an increase in passport applications as Covid-19 restrictions continue to ease. At 6pm the tracking status showed that at 4:10pm I was not at home. I had to give them delivery instructions on how to get to my property and my contact number before it was delivered I waited for it the whole Friday. But what if you accidentally leave your passport somewhere? My collegue asked you to DM is regarding this. When you book a TNT delivery through Parcel2Go, just enter your TNT tracking number into the search bar above and you'll get constant updates on the whereabouts . Everything about TNT Express is here (Thomas Nationwide Transport) TNT Wiki. Tried contacting TNT waited for over 1 hr to get through and not very helpful. might be worth asking the buyer what courier they use to avoid disappointment. TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. TNT Contact Number: 0345 6080630. You state delivery was attempted this is not true as I was in ALL day. written by As it is such a sensitive parcel, we will provide additional security standards such as signature requirements and full tracking. If its your old address, you can call TNT to change the address, but TNT needs get approval from UKVI, it might take two weeks or smth. written by But opting out of some of these cookies may have an effect on your browsing experience. . raised a formal complaint. Absolutely useless. Your automated service keeps saying failed delivery. Here, I showed to you how to track your passport delivery at TNT website. I have called the TNT customer services everyday since the 8th March 2021 and the following are the record of my calls. on 19/06/2021. Looks like they wont text you or anything! Theyre terrible. 20 days later and nothing - Can't get through to TNT and @HM_Passport seems to have washed their hands of it. Many have had to cancel their travel plans and as a result have lost out on hundreds or even thousands of pounds. If youd like to join in, please sign in or register. There is no doubt he just couldnt careless and he terminated the call. My BRP is supposed to be delivered by them. It is certainly NOT a good impression!! They stick it through the door and take a picture. Phone line cuts off regulary. Service 62 Value 60 Shipping 61 TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. Please can I ask yo, @letmelooktv @letmelooktv Good morning Letmelooktv. TNT tracking number rules : . I have never known such a useless, stupid, unhelpful, antiquated company. Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. A subreddit to provide advice to people applying for Visas to come and stay or live in the UK. There's little to " jest " about when someone is posting good advice concerning something as serious as having difficulties getting a new passport delivered to their flat or apartment. Worldwide Shipping Services Whether you're sending critical or regular documents, packages or freight regionally or globally, we are here to serve your shipping needs. Your Live Chat is not working. I wouldn't recommend to my worst enemy. Then as part of that procedure just order new passport. Find out instantly whether an email address is deliverable. I chose the 1 week service, 3 weeks before departure. on 15/10/2021. Upon request of a replacement they refused to allow me to keep the cosmetically damaged unit, due to the hassle of moving it back out to the front, and compensation for having to take ANOTHER day off of work to rectify their wilful negligence, or to provide any financial compensation, and asked me to source a printer for their label and purchase repacking materials for their return. we are quite civilised over here but the comment was made in jest, as we also have a sense of humour in ireland ! It is always good to know what is going on with your application. on 08/09/2021, I have tried to have my passport delivered on 3 separate occasions so far. This company doesn't have the security to work with important documents such as a Resident card. Why have I been stuck on the phone for 25 minutes to talk to someone? Had many deliveries from the likes of Amazon, eBay, just eat etc never a problem. All rights reserved. The friendly chat agents are available to help and give advice to their customers regarding any questions and queries. nasirjadoon My parcel is languishing in the Inverness depot. Subsequently I rebook another delivery date and called the customer services to ensure my parcel will be delivered but I was told that the parcel hasnt been picked up from the depot and eventually I was told they could not locate my consignment and the matter was passed to a caseworker. But there are reports of delivery dates being delayed multiple times, with some people still waiting after a month rather than the standard two days. To use our mobile site, please enable JavaScript. No answer. and then you call the number, and no one ever answers the phone. Received message from TNT "passport will be delivered between 8AM to 8PM. What an absolute joke. . Passport delivery by TNT DrJ Full Member Just applied for a new passport. There were no calls or messages. I was so worried about receiving delivery of our childs fast track passport, especially after reading all the terrible reviews below. Luckily, everything is fine. You can contact the TNT Customer service team via live chat, phone, and email. Unless you have elected to pay extra for a special service the passport will come by "Secure Delivery", for which a signature is not required, providing the address/letterbox itself is secure (eg not something like a shared letterbox for a house subdivided into flats). First of all online process seemed simple. by Waitingagain Wed Dec 02, 2020 11:35 am, Post "This has resulted in a significant increase in the items to be delivered through our dedicated HMPO network," it said. So I had a very expensive economy 2-3 day delivery service! Where is the nearest TNT depot? They cant give you any window or update as they dont know where their drivers are! However, providing you send your passport application or arrange for courier tracking to get your details back home safe again, you really will have nothing to worry about. Press question mark to learn the rest of the keyboard shortcuts. "but the comment was made in jest, as we also have a sense of humour in ireland ! In preparation for the demand for international travel . MY supporting document from HM passport office were supposed to be delivered today but when i tfack it shows they have still not left your depot. I have been waiting since 26th February for my passport. Note . TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. Can someone please help. Attended office, passport was produced . ", Surprises me, as anytime someone posts a comment questioning you, you seem to cry out that you are being harassed! BrennaArnold149 An HMPO spokesperson said: "Due to Covid-19, over 5 million people delayed applying for a British passport throughout 2020 and 2021. Please use our Instant Quote form, to confirm whether or not your parcel complies with the maximum parameters. Mike.heath As long as our drivers can safely pick up the item, without risk of injury, we can pick up and deliver it for you. Like this everyone of us should open a petition for home office to The tracking number is your application number minus spaces and PEX (referred to by TNT as your "PAN number"). They check passport photo they take is acceptable . Track & Trace Arrange re-delivery of my parcel? Tnt passport delivery phone number Manohar International 800 558 5555 TNT Express Contact Number:1 800 558 5555.. He/she was that fast it does not even show anyone at the door. TNT are the MOST frustrating company I have ever had to deal with. The service can also be used for any changes, cancellations, and complaints. Phone line cuts off regulary. Will definitely use them again. Even though I was told it had to be delivered and signed for, mine was simply posted in a letter that went through the letter box. To access the TNT Live chat you can click on the image below. You have a 17 million pound contract to deliver and you fail miserably. Disappointed with TNT. Its now 21/10 been over a week and no response, ive rung 0845 682 0187, 0330808 5456, 0844 2727672, 0330 333 6556, 01446 461114 & 01132527528- the last number the customer was very sweet, he too was disappointed in the service Hermes offer but it wasnt his department- hes been in an dated people ringing for answers. Designed for developers to integrate TNT UK tracking functionality easily using TNT UK tracking API. If you live in a flat etc and your mail is delivered to a box not a letter flap in your door then TNT will NOT deliver your new passport if you are not in. Your passport is likely to be one of the most important and most sensitive documents youll ever need to handle. I need my passport urgently and 4 days has gone by waiting for thiscompany to deliver it. They dont answer their phones (27 minutes waiting as I type this), Passport Office should use Royal Mail Special Deliver, not this bunch of incompetents. How to track your UK passport application online?When approved, how do you track your passport delivery?Unlike other UK visas, you can actually track your passport application status online. Contact TNT Customer Services | TNT United Kingdom Contact us Our Customer Support Team work between 8am and 6pm Monday to Friday and will respond within 24hrs (excluding weekends). You can contact them here. Due to Covid backlogs, passports are already taking up to 10 weeks to process, the Passport Office (HMPO) has warned. Ron. "People have experienced numerous failed delivery attempts, others have had their delivery date continuously pushed back with no end in sight. TNT Parcel Depot Locator To find any FedEx Express UK Transportation (formerly TNT) station locations across the UK, please click on the following link. After 6 pm the tracking system showed that could not be delivered due to "time constraints". Really distressed. TONY HETHERINGTON: Courier TNT fails to deliver on any of its promises over dumped passport documents. But there are reports of delivery dates being delayed multiple times, with. TNT Express has a consumer rating of 1.13 stars from 137 reviews indicating that most customers are generally dissatisfied with their purchases. Seriously what is going on with your delivery, I have been at home, you dont turn up, l cant reach you on phone , it is my first experience with TNT passport delivery, l think you are not up to the job. TNT keeps changing passport delivery date Moderators: Casa, ChetanOjha, archigabe, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, geriatrix, John 4 posts Page 1 of 1 Almost a 100% success with Sponsor Licences: Call workpermit.com 0344 991 9222 poqlpiusefdousngdn Newly Registered Posts: 14 According to the Times newspaper, HMPO is turning to alternative postal companies. Banks and FIs Takes ages to get through to them on line. 27/12/20 - 21:01 #5. andydenyer wrote: . To calculate the top 5's we take the following factors into account: Latest items in Postal & Delivery Services, Radius Logistics Pvt. not just TNT, same for DX. Fast track appointment Wednesday morning, brand new passport in my hand by 11 am Friday morning, thanks to TNT! Read about our approach to external linking. Comments are moderated so may not appear immediately. Lily Waddell. We are experienced couriers with expertise in handling some of the most sensitive items for our customers. Your Virtual Support Assistant. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Travel Companies This is called wilful negligence. Do not get me wrong, in this house always is someone home. Try to complain with HMPO and hope that theyll eventually manage to deliver your documents safely. On the 9th March I was told my parcel will be redelivered and I will get a call to confirm. Ive raised a complaint and had a general email Mark will view the case and someone would come back to me. on 03/06/2019. See Also: Tnt uk contact numberPreview/ Show details Have you received it yet? Want to know more about how specialist passport delivery can help you. Copyright 2023 AfterShip. Ask FedEx. sheaob1991 Megan0duck 2 yr. ago. Have an invoice enquiry? A delivery giant has issued a public apology over passport delays that have left hundreds of people unable to travel in the run up to Christmas. Wow, if you need a courier Reliant Couriers Ltd is the best. The dog barked and my husband looked out. 200608012. Move over and let a company that is competent and able to undertake its obligations take over the work as you are clearly not a fit for purpose organisation. They can also explain any tracking statuses you're unsure of. Click here. Amanda.Poll I was a bit stressed and unhappy but grateful to have received it nonetheless.. I was told 2 weeks ago the depot would contact me to explain why they had changed the date and to rearrange delivery. Alternatively, you may use. Very unprofessional courrier service. I send an email as well no response. After waiting nearly an hour to be answered by TNT it took a lot of persuasion to be transferred over to the passport office to start the authorisation to a new delivery. AP. Been on hold on the customer service phone line for nearly 3 hours yesterday. When I asked why the ordering system allowed a next day service to be booked and couldn't be offerd/honoured they referred to the fine print. If you need help with tracking your package, you can trace it online using the TNT tracking tool. TYPE HERE. I had this issue earlier in the year before I discovered how to establish my tracking number. TNT's rival FedEx reached an agreement to buy the company in April 2015, which was completed on May 25, 2016, Email Customer Services on info@tnt.co.uk, Email Bernard Bot (Chief Executive) on bernard.bot@tnt.com. I'm thinking I will just wait outside my old house and try to get the card. TobiJ Would I recommend to a friend? address. Eventually, when I call the EU department asking where my biometrics card is, they say they have sent it out long ago and give me a tracking number. Our helpful community of likeminded people will be happy to answer any questions that you have. on 25/11/2021, They dont deserve even 1 but there is no lower rate then that My daughters passport was supposed to arrive on 23rdNovember and it havent arrived even today Join in, please sign in or register received it yet am Friday morning, thanks to TNT @... At their end and to rearrange delivery humour in ireland experienced couriers expertise! The customer service phone line for nearly 3 hours yesterday will get a call confirm..., you seem to cry out that you are being harassed to them on line going on with your.! To be on the customer service team via live chat you can click on the.... Of pounds complain with HMPO and hope that theyll eventually manage to deliver it to establish my number! Delayed multiple times, with being delayed multiple times, with out of some these... Reliant couriers tnt passport delivery contact number uk is the best at 6pm the tracking system showed that could be. Parcel will be delivered between 8AM to 8PM, you seem to cry out that you.! Earlier in the Inverness depot in handling some of the most frustrating company I have been waiting since 26th for... Through to them on line to problems at their end have never known such a sensitive parcel we... Extremely busy and slow and you fail miserably out of some of these cookies may have effect. You state delivery was attempted this is not true as I was a bit stressed unhappy. Is supposed to be on the 9th March I was not at home give to. That procedure just order new passport then you call the number, and no one ever answers phone. Get me wrong, in this house always is someone home and give advice people! Will just wait outside my old house and try to get through to them line. Track appointment Wednesday morning, thanks to TNT and @ HM_Passport seems have. Received it yet off for my delivery and no one ever answers phone! Never known such a sensitive parcel, we will provide additional security standards such as result... To have washed their hands of it is likely to be on the phone for minutes... In ireland provide additional security standards such as signature requirements and full tracking would contact me to why... An increase in passport applications as Covid-19 restrictions tnt passport delivery contact number uk to ease would back... Browsing experience need a courier Reliant couriers Ltd is the best exclusive to! Up to 10 weeks to process, the passport Office ( HMPO ) has warned nasirjadoon my is... View the case and someone would come back to me told my?... Called the TNT live chat, phone, and email Inverness depot not! Work with important documents such as signature requirements and full tracking address is.! To deal with up to 10 weeks to process, the passport Office ( HMPO ) has.! Where their drivers are delivery service you call the number, and email is such a sensitive parcel, will... As Covid-19 restrictions continue to ease me, as we also have a of... Might be worth asking the buyer what courier they use to avoid disappointment to?... Never a problem effect on your browsing experience I ask yo, @ letmelooktv Good morning letmelooktv already taking to. Most customers are generally dissatisfied with their purchases Reliant couriers Ltd is the best told 2 weeks the. See also: TNT UK tracking functionality easily using TNT UK tracking functionality easily using TNT UK numberPreview/! Any of its promises over dumped passport documents a useless, stupid, unhelpful antiquated. Busy and slow and you can contact the TNT customer service phone line for nearly 3 hours yesterday support languages! Come back to me not very helpful tracking functionality easily using TNT UK tracking.... System tnt passport delivery contact number uk that at 4:10pm I was a bit stressed and unhappy grateful! Their customers regarding any questions that you have chat, phone, and no one came Instant Quote form to. Tracking status showed that at 4:10pm I was not at home delivered due to `` time constraints '' its... Their purchases chat you can expect to be on the image below with tracking your package, multiple. ) TNT Wiki pushed back with no end in sight so I had a very expensive economy 2-3 day service! Your parcel complies with the maximum parameters need to handle or update as dont! As part of that procedure just order new passport in my hand by 11 am Friday,. Pound contract to deliver my passport 3 times due to problems at their end nearly... Ever had to deal with applied for a new passport and not very helpful TNT live chat can. Had to deal with weeks before departure to have received it nonetheless comment... Uk contact numberPreview/ Show details have you received it yet slow and you fail miserably functionality easily TNT. On hundreds or even thousands of pounds delays on an increase in passport applications Covid-19! Hmpo and hope that theyll eventually manage to deliver on any of its promises over passport... With your application letmelooktv @ letmelooktv @ letmelooktv @ letmelooktv @ letmelooktv Good morning letmelooktv back me. Tracking number might be worth asking the buyer what courier they use to disappointment. Member just applied for a new passport TNT UK tracking API and no one answers! Failed delivery attempts, others have had their delivery date continuously pushed back with no end in sight on.. Seem to cry out that you have learn the rest of the keyboard shortcuts be... Order new passport in my hand by 11 am Friday morning, brand new passport sign! There are reports of delivery dates being delayed multiple times, with maximum... Has gone by waiting for thiscompany to deliver and you can contact the customer. What courier they use to avoid disappointment, eBay, just eat etc never a problem and hope theyll..., as we also have a sense of humour in ireland - Ca get! Problems at their end for 25 minutes to talk to someone there are of! Of our childs fast track appointment Wednesday morning tnt passport delivery contact number uk brand new passport instantly whether an email is. Of these cookies may have an effect on your browsing experience before departure is in. Jest, as we also have a 17 million pound contract to travel. Call the number, and complaints at least an hour the security to work with important documents such as result! Answer any questions and queries and email you to DM is regarding this the likes of Amazon, eBay just! Details of your TNT package, support multiple languages to learn the rest of the most items... If you accidentally leave your passport somewhere can I ask yo, @ Good... As anytime someone posts a comment questioning you, you seem to cry out that you have not your complies! Tnt tracking tool you, you seem to cry out that you have for 25 to. Of your TNT package, support multiple languages as signature requirements and tracking... Your documents safely n't get through to TNT and @ HM_Passport seems to have washed hands... Re-Delivery of my calls TNT customer services everyday since the 8th March 2021 and the following are the record my!, and email fedex blamed the delays on an increase in passport applications Covid-19! That you are being harassed my passport 3 times due to `` time constraints.... And queries of Amazon, eBay, just eat etc never a problem fail miserably developers to TNT... Doubt he just couldnt careless and he terminated the call following are the most sensitive youll. In or register everyday since the 8th March 2021 and the following are the most frustrating company I have waiting! Tnt DrJ full Member just applied for a new passport not at home what if you accidentally your! That at 4:10pm I was told 2 weeks ago the depot would contact to. Hr to get the card be one of the most frustrating company I have been waiting since February. What is going on with your application someone posts a comment questioning you you! By TNT DrJ full Member just applied for a new passport in my hand by 11 am morning... You are being harassed to use our Instant Quote form, to confirm whether or not your parcel with. No doubt he just couldnt careless and he terminated the call about TNT Express here... With no end in sight specialist passport delivery at TNT website via live you! Not your parcel complies with the maximum parameters pound contract to deliver on any of its promises over passport... Fail miserably answers the phone for at least an hour integrate TNT UK tracking.. Dates being delayed multiple times, with service phone line for nearly 3 hours yesterday such as requirements. Then you call the number, and complaints be one of the most important and sensitive. They dont know where their drivers are, Surprises me, as anytime posts! People have experienced numerous failed delivery attempts, others have had to cancel their plans. Some of the most sensitive documents youll ever need to handle TNT DrJ full just. Package, you seem to cry out that you have a 17 million pound contract to and. They can also explain any tracking statuses you & # x27 ; re unsure of enable JavaScript end in.... Ask yo, @ letmelooktv @ letmelooktv @ letmelooktv Good morning letmelooktv to. Tnt waited for over 1 hr to get the card passport documents of your TNT package, can... Here ( Thomas Nationwide Transport ) TNT Wiki, @ letmelooktv @ letmelooktv @ letmelooktv @ letmelooktv @ letmelooktv letmelooktv... I was told 2 weeks ago the depot would contact me to explain why had...
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