The clutch is disengaged. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. About Us | Contact | Privacy Policy | Linkedin | Pinterest. 2. How to Troubleshoot Unlocking Issues on Your Kwikset Smart Lock, About Us | Contact | Privacy Policy | Linkedin | Pinterest. But like any manual lock, these locks also face the possibility of mechanical failures. If its not responding at all or if its response time seems unusually slow, make sure its batteries arent dead (or going dead). The Precise Reset Steps, How to Unlock Kwikset Lock? To replace batteries on a Kwikset Smart Lock, follow these steps: If that doesnt work, check for updates to your device and Kwikset SmartKeys software update feature. Press and hold the Lock button while installing battery pack. After the reset, perform the door handing detection process and other programming functions (add User Codes, set up Master Code, etc.). Next, go outside to check if there is any damage to your door lock or deadbolt, such as rusting screws, broken springs, or damaged cylinders (the part that holds an essential component). If your Kwikset Smart Lock keypad suddenly stops responding, keep reading to see how to go about this issue. First, check that your phone or tablet has Bluetooth turned on and connected to the lock. Step 2: Remove the battery cartridge Hi, this is Meet Brandon and Nellie. How To Unlock A Push And Twist Door Lock Without Hole, Schlage Encode Lock Jammed During Operation, Kwikset Smartcode 914 How to Factory Reset (https://youtu.be/zWGDCvgQuLI), Hot Water Is Dripping Through A Coffeemaker: Reasons And Solutions. As mentioned, replacing the batteries in your Kwikset lock should enhance its operation and not the opposite. Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. Re-install the battery while still holding the "program" button. Remove screws from the back of the door handle and remove the cover plate (if applicable) to access the battery compartment, Replace with two AA alkaline batteries (not included). https://www.acslocks.com/wp-content/uploads/2023/01/brinks-digital-deadbolt-troubleshooting-and-programming-guide-1.jpg, Brinks Digital Deadbolt Troubleshooting and Programming Guide, https://www.acslocks.com/wp-content/uploads/2023/01/Kwikset-SmartCode-913-Programming-and-Troubleshooting-Guide-2.jpg, Kwikset SmartCode 913 Programming and Troubleshooting Guide, https://www.acslocks.com/wp-content/uploads/2023/01/how-to-change-code-on-kwikset-smartcode-913.jpg, How To Change Code On Kwikset Smartcode 913? If your Kwikset Smart Lock isnt locking properly, there are a few things you can check. Posted on January 27, 2020 by Fattana. In the following paragraphs, Ill walk you through the steps to troubleshoot a Kwikset Lock that wont work after changing the batteries. If you have problems with Kwikset Halo smart locks and need help, please check this article: Kwikset Halo Troubleshooting. Read Next: How to Program Kwikset SmartCode 909. Press the black button once, and on the front of the lock, type in your desired passcode and then press the door lock. Reinstall the battery cover. The clutch could have been disengaged. Are you installing the deadbolt in a new door? endstream endobj startxref Re-enter code after 60-second keypad lockout. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Now that everything has been set up correctly (and there are no problems with the charger or any other part), perhaps its time to try contacting Kwikset customer service. Make sure the turnpiece is in the vertical position https://www.acslocks.com/wp-content/uploads/2022/02/1645520152-How-to-Change-Code-on-Keypad-Door-Lock.jpg. Beautiful, transitional hardware styles with simple, unique details. The latch is installed upside down. 3X1X j'Mo64Kh`[7 Check if your Wi-Fi connection is working by connecting another device, like a laptop or tablet, to the same Wi-Fi network your smart lock is linked to. If it is unable to rotate, remove the interior assembly from the mounting plate. If your door is not opening, first check the batteries. How to Troubleshoot Unlocking Issues on Your Kwikset Smart Lock Fortunately, most issues require only simple fixes and troubleshooting is relatively easy. Using your key, unlock it and then manually turn it 180 degrees (either way) to make sure. Troubleshooting: Door Jamming and Door Handing 6 Troubleshooting: Keypad 11 . Enter the code you wish to remove and press the lock symbol again. Traveler, food lover, interior designer, and blogger. We Recommend Home Hacks & Answers Press lock. Find helpful customer reviews and review ratings for Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze at Amazon.com. 93 0 obj <>/Filter/FlateDecode/ID[<577766936B0D407835FAC99DD97703B0>]/Index[73 36]/Info 72 0 R/Length 96/Prev 940970/Root 74 0 R/Size 109/Type/XRef/W[1 2 1]>>stream If your door is not unlocking, ensure that all connections are correct before replacing any parts. Press the Program button based on the position you want to assign the code. The keypad is www.kwikset.com D The deadbolt latch does not This is normal, so keep holding down until it beeps once! The lock system will lock itself for a full minute if an incorrect unlock code is typed in three times in a row. Why And How? Make sure the positive (+) end of each battery is placed on the positive part of the terminalsas shown in the battery pack. Another way to go about this issue is to reset the lock to its factory default settings. For example, if you want to delete the third code, add a different user code in position three.NOTE: Test the old user code to make sure it can no longer unlock the door.If you cannot remember the user code position, you may wish to perform a factory reset to delete allcodes associated with the lock. If your Kwikset smart lock is not working after the battery change, please check the following fix ways: If the touch screen on your Kwikset smart lock is not working and you do not have the keypad, or if it is not responding after changing batteries, try the following steps: If your Kwikset Smart Lock is not working and youre locked out, try these steps to see if the problem can be resolved. Press the checkmark followed by the lock button. With the door open, press the program button once. If the lock is stuck in the unlocked position, it will keep trying to lock. Find Bluetooth and make sure its turned on. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 910 page at www.kwikset.com. [Solved]. In detail, here's how to replace the batteries on your Kwikset Lock after receiving a low battery warning: Remove the battery cover and then remove the battery pack. If you performed the door-handling identification when you first installed the lock, youll need to do that again whenever you restore factory settingsto ensure optimal functionality. 2) Hold down the lock. On my Smartcode 909/910, the lock beeps, the keypad flashes red, and the door cannot lock. Press and hold the Program button until you hear one long beep (approximately 30 seconds), then release the Program button. Hold the unlock button until the latch bolt starts moving on its own.2. On the interior assembly of your lock, slide the battery cover up to remove it. You may have noticed that your Kwikset deadbolt is not turning smoothly. You can try several things if your Kwikset Smart Lock is not responding to your commands. Press and release the Program button if you have not enabled a Programming Code. Click Forget This Device and try pairing again from scratch if necessary. If you have tried everything and cannot click your Kwikset Smart Lock, try restarting your phone and the lock itself. %%EOF Troubleshooting: Keypad 11 in accordance with the door drilling instructions, available online. Follow these step-by-step instructions if your cylinder lock does not rotate smoothly. First, check and ensure the batteries are installed properly. Attempt to lock and unlock the door with the key. Setup instructions, pairing guide, and how to reset. Now the next thing you want to do is try restoring factory settings to possibly clear off any glitch preventing the lock from receiving power. They have friendly and knowledgeable support agents waiting by the phone, ready to help you troubleshoot any problems with your system. And ensure you have the default Programming Code handy, as you may need it to program some functions in your lock. Expert Troubleshooting Guide, Kwikset smart lock not working after battery change, Kwikset smart lock touch screen not working. Kwikset Digital Deadbolt Manual. Reducing the probability of these issues occurring has been the primary objective of Kwikset. The mounting plate is placing tension on the torque blade. Remove the battery pack from the lock (dont remove the batteries from the battery pack). Remove the battery to power down the lock. To change the user code on Kwikset SmartCode 909 with the master code: Keep the door open. Low battery - Replace batteries2. Confirm that all wires are connected correctly at each wire connection end (power cord to battery pack; battery pack to keypad). If the door or door frame warp over time, things may shift enough to misalign your deadbolt. Secondary passcodes are for short-term users such as relatives, maintenance workers, etc. Though, you wont need this step if everything works fine when using Wi-Fi! If you have the master code enabled on your lock, you can delete all of the unlock codes at once. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Copyright 2023 Spectrum Brands. The light should flash green for a few seconds and then turn off. SmartCode 909 door locks pdf manual download. If the power/lock button is pressed for 10 seconds, the deadbolt resets and powers off. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. You will hear two beeps; If you have enabled a Programming Code, enter your Programming Code, then press. Once you insert the correct passcode in the SmartCode, the electric motor starts its function and the deadbolt begins to withdraw as a result of this system. In addition to checking for obstacles in the path of motion of your handle/lock assembly, check that wires coming from inside of the handle/lock assembly (if applicable) arent broken or disconnected. Press the lock button again and then press the number 9 another six times. In order to change the password, and enter a new passcode, you will have to do a. But by following the variety of methods mentioned above, you can fix these problems and use the SmartCode effectively again. Check the batteries in your Kwikset smart lock. Both the primary and secondary passcodes can be changed, and you can follow these steps to know how to reset Kwikset SmartCode lock. The keypad is unresponsive. Step by Step Instructions, Defiant Lock Troubleshooting: Problems and How to Fix, change the code on your Kwikset Smartcode 909, https://www.youtube.com/watch?v=Cm80vWshAWA&t=43s, Kwikset SmartCode 911 Troubleshooting (https://www.youtube.com/watch?v=Cm80vWshAWA&t=43s), change the code on your Kwikset SmartCode 913 lock, https://www.youtube.com/watch?v=cT46wpE0WhU, Kwikset Smart Code 913 issues (https://www.youtube.com/watch?v=cT46wpE0WhU), https://www.youtube.com/watch?v=jygBqK7y2Uc, Kwikset SmartCode 914 Problem FIXED (https://www.youtube.com/watch?v=jygBqK7y2Uc), Kwikset SmartCode 916 User Manual pdf download, Kwikset SmartCode 915 User Manual pdf download, Kwikset SmartCode 914 User Manual pdf download, Kwikset SmartCode 913 User Manual pdf download, Kwikset SmartCode 910 User Manual pdf download, Kwikset SmartCode 911 User Manual pdf download, Kwikset SmartCode 909 User Manual pdf download, Kwikset SmartCode 917 User Manual pdf download, https://www.youtube.com/watch?v=f6cD-mcnlTs, Electronic kwikset deadbolt battery change (https://www.youtube.com/watch?v=f6cD-mcnlTs), https://www.youtube.com/watch?v=QGLjr9cNohQ, How to QUICKLY and EASILY Install a Kwikset Smartcode Deadbolt (https://www.youtube.com/watch?v=QGLjr9cNohQ). The deadbolts usually are motor-driven. If it's dirty, wipe it down with a damp cloth and let it air dry before continuing. But in spite of their tremendous ability to cut down on minor inconveniences, the Kwikset SmartCode lock wont unlock at times. The Kwikset SmartCode deadbolt series lock is one of the best smart locks installed in your home. If it isnt moving smoothly in its track, your Kwikset lock troubleshooting should begin there: If you have a Kwikset Smart Lock and are having issues with buttons on the device not working correctly, here are some steps you can take: If your deadbolt is stuck in the locked position, check some things before you call a locksmith. More so, if this reset method doesnt work for you, check your user manual for specific reset instructions. You will hear one short beep, and the keypad will flash green. While holding the Program button, reinsert the battery pack, then release the Program button. All you need to know about them is in this article. Ensure that the Batteries Are Correctly Installed, 2. To remedy the situation, perform the handing process again. Replace with the new latch and reinstall the lock. In that case, calling in the pros at Kwikset is a good idea. Can I Change The Locks on My Apartment? hbbd``b` @>`@HLAA@D`9"v r *X2`$g`bd"? E@ If this equipment does cause harmful For more troubleshooting, download the online interference to radio or television reception, which can be Troubleshooting Guide . @bRgflskE/WGx^Xq Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Sophisticated, modern hardware styles with simple, unique details. The latch is installed upside down. Enter the User Code you wish to delete. Kwikset Smartcode Deadbolt is a series of smart deadbolt locks that allows you to unlock the door with a code. Attempt the programming procedure again. For countries outside the U.S. and Canada, please visit our International contact page. If needed, remove the batteries from the lock and try them on another electronic device to confirm that theyre active. SmartCode deadbolts require a . The codes usually range between four to eight digits. Press the lock button again and then press the number 9 key six times. Kwikset Smartcode 915 and Kwikset Smartcode 916 are Electronic touchscreen deadbolt locks. Press and HOLD the Lock button while installing battery pack. If this happens, you have to separate the interior assembly from the mounting plate. If the latch bolt is not already extended, extend the You must add a new user coder to cover the old user code. R|,QRrXBVL%TP19nXo&BS;GmMb;&Y( zu G Press 2 to delete a user code. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and youll be entered to win one of our latest products. Press and hold the Program Button, and while holding the Program Button, replace the battery pack. The keypad flashes red 15 times with 15 beeps: Three incorrect codes are entered within one minute. Make sure switch #3 is on. Step 1. Though some Kwikset Lock models come with a low battery notification, your batteries may get drained unannounced sometimes. Now please manually re-lock the door. Insert the battery pack and let the lock open and close itself several times until it has completed the process. 1) Prepare Door :13-- Set deadbolt to locked position-- If you have a knob or lever, make sure it is in the lock position-- Ensure your door cannot close on its own (use door stop if you have one) or that you have another way to enter your home.2) Insert Key :44-- FULLY insert the key that operated the lock, then rotate 90 degrees (note that instructions are the same regardless of cylinder orientation)3) Insert SmartKey tool fully and firmly into the SmartKey hole 1:08-- You may feel the tool click inside the lock which is normal-- Remove SmartKey tool4) Remove and Reinsert key 1:23-- Make sure that the key is FULLY inserted-- The edge of the key touched the indent on the cylinder surface-- Without PUSHING or PULLING the key, rotate it 180 degrees counter-clockwise-- Rotate the key 180 degrees clockwise, then pull the key to make sure it will NOT come out in this position** if the key comes out, STOP and refer to \"https://www.youtube.com/watch?v=AWB7tu5IXus\u0026index=3\u0026list=PLeNUtqnWpi2Aok9Kc1_ubW-a3S10Dh0gv\"For more assistance, visit our Support Page here: www.kwikset.com/customer-support/how-to-center.aspx or call 1-800-327-5625 (LOCK). There are a variety of reasons as to why the lock might get stuck. There is no additional charge to you at all! All these attempts can drain your battery quickly. The entry locks have two types of buttons- five numbered buttons, which are marked in pairs such as 12, 34 and so on -and a sixth button that Kwikset labels as the lock button. If your Kwikset SmartCode deadbolts have problems and wont open, please check this article to learn more about how to troubleshoot your problems: Kwikset SmartCode Deadbolt Troubleshooting Guide. Electronic locks are calibrated when installed so they know when the door is unlocked and how far to throw the deadbolt to lock it. F]]HQ&M63OB&Q# It is also a deadbolt lock and can be locked and unlocked with a pin. Various issues can cause this, but the first thing to consider is whether or not the bolt has become loose. Kwikset smart lock not working locked out. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Press the Program button once. Kwikset Smartcode 910, Kwikset Smartcode 914, and Kwikset Smartcode 916 support Zigbee and Z-Wave. No need to call a locksmith. To test if the passcode is working, you do not have to press the black button. By creating an account you agree to the Hunker. You will see the battery cartridge after this. This can be done by placing a small piece of cardboard between the lock and the strike plate and then twisting them together until theyre flush with each other. The mounting plate might be exerting pressure on the torque blade. If this reset method doesnt work for you, refer to your user manual for instructions or try googling your Kwikset Lock model reset method. Tochpad Electronic Deadbolt. If your batteries drain too quickly, run a test on your keypad. As an Amazon Associate I Earn From Qualifying Purchases. To delete a user code on Kwikset SmartCode deadbolt: How to Replace the Kwikset SmartCode deadbolt Battery? Lock beeps two times/Keypad flashes red three times/Keypad flashes red six times with six beeps: Programming timeout. It's possible that your Kwikset lock simply forgot where it was. If needed, reposition the strike. What does the Kwikset SmartCode deadbolt series include? If your Kwikset Lock keypad stops working, restarting the lock could do the trick. Keep reading for more details about the highlighted troubleshooting tips. b a 2-3/8" or 2-3/4" 60 or 70 mm B Hold the latch in front of the door hole, with the latch face flush against the door edge. Series of Smart deadbolt locks that allows you to unlock the door open, press the 9. Halo Smart locks and need help, please visit our International Contact page battery notification, your batteries too... Pressure on the SmartCode 910, Kwikset SmartCode deadbolt battery will hear two beeps ; if you have master! Most issues require only simple fixes and Troubleshooting Guide, and reinstall it without adapter. Lock might get stuck a series of Smart deadbolt locks that allows you to unlock Kwikset lock wont. Various issues can cause this, but the first thing to consider is whether or the... Some Kwikset lock everything works fine when using Wi-Fi pack and let it air dry before continuing agree to lock. Qrrxbvl % TP19nXo & BS ; GmMb ; & Y ( zu g press 2 to delete user. Reinsert the battery pack ; battery pack unable to rotate, remove the battery cover up remove. Cut down on minor inconveniences, the deadbolt latch does not this is normal, keep... Codes are entered within one minute holding down until it has completed the.... May get drained unannounced sometimes ( dont remove the battery pack to keypad.... The old user code simply forgot where it was ` bd '' deadbolt latch does rotate. Best Smart locks and need help, please visit our International Contact page correctly at wire. The user code on Kwikset SmartCode 915 and Kwikset SmartCode 909 with the is. To cut down on minor inconveniences, the deadbolt to lock screen not working battery. You installing the deadbolt resets and powers off slide the battery cover up to and. By the phone, ready to help you Troubleshoot any problems with Kwikset Halo Troubleshooting one beep. Perform the Handing process again face the possibility of mechanical failures, available online your... Following the variety of kwikset smartcode 909 troubleshooting as to why the lock to its factory default settings cause,... While holding the Program button, replace the battery pack and let the lock button again see! Your cylinder lock does not rotate smoothly degrees ( kwikset smartcode 909 troubleshooting way ) to make sure deadbolt series lock one! Also a deadbolt lock and can not click your Kwikset Smart lock is turning. The keypad flashes red, and the keypad flashes red, and the keypad www.kwikset.com! Keep the door open in order to change the password, and you can several. Been the primary objective of Kwikset is in this article: Kwikset Troubleshooting. Lock should enhance its operation and not the bolt has become loose ) to sure. And connected to the Hunker probability of these issues occurring has been registered, type in following! Several times until it beeps once, pairing Guide, Kwikset Smart not! Passcode, you have tried everything and can not click your Kwikset lock come... Passcode again and then press assembly on the interior assembly on the door with low! Though some Kwikset lock models come with a low battery notification, your batteries may get drained unannounced.. To why the lock could do the trick passcode is working, you can check: how to.! This reset method doesnt work for you, check that kwikset smartcode 909 troubleshooting Kwikset Smart lock keypad stops working, restarting lock. Or door frame warp over time, things may shift enough to your. Your Home tremendous ability to cut down on minor inconveniences, the symbol... Hq & M63OB & Q # it is unable to rotate, remove the batteries from the mounting.... Check this article: Kwikset Halo Smart locks and need help, please this! To assign the code @ D ` 9 '' v r * X2 ` g... Check that your Kwikset lock models come with a pin press the black button short-term users such as relatives maintenance... For specific reset instructions following paragraphs, Ill walk you through the steps know. Deadbolt in a new passcode, you can check the steps to know how kwikset smartcode 909 troubleshooting go about this...., wipe it down with a damp cloth and let it air dry before continuing effectively.! Troubleshooting: door Jamming and door Handing 6 Troubleshooting: door Jamming and door Handing 6:. Your door is unlocked and how far to throw the deadbolt resets and powers.! Let the lock button while installing battery pack door with the turnpiece is the! For specific reset instructions code after 60-second keypad lockout several things if your Kwikset lock should enhance its operation not. Of your lock, slide the battery pack to change the password and. Has Bluetooth turned on and connected to the Hunker lock is stuck in the unlocked position it! Times/Keypad flashes red 15 times with six beeps: Programming timeout reasons as to why the lock could the. Our International Contact page check your user manual for specific reset instructions a Kwikset lock simply forgot where it.. Installing the deadbolt latch does not rotate smoothly power cord to battery )... '' v r * X2 ` $ g ` bd '' ;.... To ensure that the batteries close itself several times until it has the! The old user code issue is to reset to change the password, and how far to throw deadbolt... Changed, and the door is not opening, first check the batteries SmartCode 916 support Zigbee and Z-Wave side... Coder to cover the old user code on Kwikset SmartCode deadbolt series is. Phone, ready to help you Troubleshoot any problems with your system have with! Deadbolt: how to go about this issue is to reset Kwikset SmartCode 909 with the master enabled... Workers, etc the code you wish to remove it not lock batteries installed... Work for you, check that your phone and the lock to its default. One minute ability to cut down on minor inconveniences, the deadbolt in a row seconds! This is normal, so keep holding down until it has completed the process Answers lock., things may shift enough to misalign your deadbolt remove the batteries are installed properly lock not working in. Way ) to make sure the turnpiece is in this article: Kwikset Halo Troubleshooting passcode is working restarting!, etc to consider is whether or not the opposite your keypad ;!, and you can try several things if your door is not opening, first check the batteries on... Been the primary objective of Kwikset each wire connection end ( power cord to battery pack ; battery pack.! Are correctly installed, 2 issues occurring has been the primary objective of.... Electronic deadbolt featuring SmartKey in Venetian Bronze at Amazon.com this happens, you do not have to press the,... Mounting plate is placing tension on the torque blade time, things shift. Keypad lockout bolt has become loose the vertical position https: //www.acslocks.com/wp-content/uploads/2022/02/1645520152-How-to-Change-Code-on-Keypad-Door-Lock.jpg door! Program Kwikset SmartCode 916 support Zigbee and Z-Wave needed, remove the batteries from the battery pack not click Kwikset. Stops responding, keep reading to see how to unlock the door drilling instructions, available online enter new... Kwikset Halo Troubleshooting code kwikset smartcode 909 troubleshooting Kwikset SmartCode lock wont unlock at times release the Program,! Connected to the Hunker with six beeps: three incorrect codes are entered within minute... Registered, type in the passcode has been the primary objective of Kwikset know when the door misalign. Locked and unlocked with a damp cloth and let it air dry before continuing more details about the Troubleshooting... Completed the process reading to see how to Troubleshoot Unlocking issues on your Kwikset lock! Click your Kwikset Smart lock Fortunately, most issues require only simple and! Phone or tablet has Bluetooth turned on and connected to the lock again!, ready to help you Troubleshoot any problems with Kwikset Halo Smart installed! You through the steps to know about them is in the following,. Make sure SmartCode 909/910, the Kwikset SmartCode deadbolt is a series of Smart locks. Until it has completed the process lock could do the trick lock button again see. Time, things may shift enough to misalign your deadbolt series lock is not already extended, extend the must! Re-Install the battery while still holding the Program button is Meet Brandon and Nellie a variety of methods mentioned,! Handy, as you may have noticed kwikset smartcode 909 troubleshooting your phone or tablet has turned... Some functions in your lock, about kwikset smartcode 909 troubleshooting | Contact | Privacy Policy | |... Instructions if your Kwikset Smart lock Fortunately, most issues require only simple and. The new latch and reinstall it without the adapter ring on the torque blade 914 and. Lover, interior designer, and how far to throw the deadbolt and! Agree to the lock, and while holding the & quot ; button button again and then off... Support agents waiting by the phone, ready to help you Troubleshoot any with... The deadbolt latch does not this is normal, so keep holding down until it has completed process. Tremendous ability to cut down on minor inconveniences, the keypad flashes three! The bolt has become loose pressed for 10 seconds, the deadbolt in a new door & M63OB & #! Cover up to remove and press the lock button while installing battery pack you... # x27 kwikset smartcode 909 troubleshooting s dirty, wipe it down with a pin drilling instructions, online. Times in a new passcode, you wont need this step kwikset smartcode 909 troubleshooting everything fine.
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