These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. In most cases, the seller has not yet transferred the tickets. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. DoNotPay can help you sue the company in small claims court. The person the ticket was for has since died. Save Now Previous Next Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. Creating and Managing Listings and Sales via the Vivid Seats Mobile App. On December 13, 2022, I received the tickets from Vivid. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. 2021 Vivid Seats Ltd. All rights reserved. Vivid Seats has not responded to my email. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Bought the day before event I didn't want to cancel the order. Do Vivid Seats Offer Refunds for Postponed Events? 2021 Vivid Seats Ltd. All rights reserved. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. The request was put in minutes before. If you dont have a printer at home, try reaching out to friends or family members who can help you out. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. 5 Click "Update" once you are finished. Report inappropriate content Northern_Traveler00 California Explain your situation and why you wish to receive a refund. Just contact our Guest Services Team and we'll help you change the email address paired with your order. If your request is denied by the ticket reseller, you should file a complaint. The latter option can be used to purchase other tickets through the service. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? I did not get what I paid for. . Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Log into your Vivid Seats account and click the "Order History". Shame shame for all the people you have messed with and hurt. Full refund and apology for lack of ticket delivery. Ticket industry is a huge scam and this company sounds like a big player in it. Did you find it helpful? Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. I received an order summary email after placing my order. This changed due to Covid, but we did not get a refund because it was getting rescheduled. Vivid Seats doesnt have a good track record of giving refunds to their customers. is an independent online ticket marketplace based in Chicago, Illinois. Sorry we couldn't be helpful. But, that won't happen with your company. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Absolutely disgusting. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. Clicking the link inside this email. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Vivid seats.bought tickets, they sent the wrong ones. Customer identification can be provided if needed. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Be sure to check that your email on file is accurate! Vivid Seats allows refunds under specific conditions. 1. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Doing so is very easy, and you can place this request in just a few clicks! Click to reveal When an event is postponed, the company will only offer the voucher option. Browse or search articles to find answers to your questions. How do I know if the seller has confirmed my order? Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. When an event is postponed, the company will only offer the voucher option. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. Desired outcome: How do I maintain my listing via the Mobile App? I do expect a responce and an apology for this overcharge. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Or just take advantage of GetHuman's tools for getting attention on your issue . They deserve to go bankrupt as they cost me $800. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. View your tickets by tapping View Tickets or by going to My Events. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. 5. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Desired outcome: Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! Yes Total SCAM! Are these higher-priced tickets better? I don't want to sell my tickets anymore. Their system. No. With 30 mins. Vivid seat is not a reputable place to buy tickets. Find the order you need tickets resent for, and click on "Tickets Ready". Fastest way to talk to a real Vivid Seats rep. I had listened to his show on the radio (and bought many of his books) for many years. Home. Livid With VividHow To Demand a Vivid Seats Refund. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) These tickets are commonly referred to as "e-tickets." Where do I begin? Did you find it helpful? I expect to pay the normal service fees, but not what you charged me for the tickets. I just want the Tickets I spent over 2 thousand of my hard earned money on. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. I feel that you overcharged me. Read full review of Vivid Seats and 1 comment. Yes! September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Service 254. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. I received an email. 3 Select the Profile option on the left sidebar. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. How do I use my promotional code? We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. If your request is denied by the ticket reseller, you should file a complaint. We could not access or find on Ticketmaster and vivid customer dis-service. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Date of experience: February 26, 2023. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Also, VividSeats says all orders are 100% . Contact the Vivid Seats executives. Use DoNotPay To Get a Quick Vivid Ticket Refund. I never received my tickets but was charged for them. The company has previously. Will I be charged for listing tickets on your site? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. DM for help. ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth What method does Vivid Seats use to pay me? Good Grief. Value 245. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. I am having trouble accepting my Electronic Transfer, what should I do? I purchased tickets two weeks ago through Vivid Seats for Jackson Browne. What listing details can I edit after its up on the site? November 10, 2023. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. What do I do? Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. I have read many many complaints about the 'fake' guarantees. Promo codes for first orders. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. Does Vivid Seats offer deals or discounts? There was some type of electronic glitch. This complaint was posted by a verified customer. I looked at all the emails received and the receipt given. Is it possible to split an order between multiple forms of payment? I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. If I purchase both sets, will the seats be together? How do I get my compensation? To stay up-to-date on the events status, monitor the venues website from time to time. Will I have issues at my event? I still havent received my tickets. We were given multiple different messages from Vivid seats regarding the tickets. 10% off for existing customer - Vivid Seats promo code 2023. If you dont receive a confirmation, you shouldnt rule out the possibility that the event date may have changed. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". I want to sell my tickets. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. 2021 Vivid Seats Ltd. All rights reserved. Vivid Seats Review Summary. Phoney Company! The event was then rescheduled for July of 2021and then cancelled again. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Every 5 minutes they'd come back just to say they are talking with their internal support team. Customer Service. These people are thieves and liars. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Yes Can I contact the seller to negotiate the price of tickets? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. No Fees! Returns 142. Find the order you need tickets resent for, and click on "Tickets Ready". I asked to speak to the manager, told me there was no one above him. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Remind me when call center opens. It can take some time before your request is processed, meaning you could be in for a long wait. The following is a chronological timing of the events that occurred: Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. Best Ticket Broker! what are soundcheck tickets. 2021 Vivid Seats Ltd. All rights reserved. what are soundcheck tickets. Once tickets are listed, Vivid. 1. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. DoNotPay Can Be Your Little Swiss Army App. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. 6 Well send you an email to verify your new address. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. Customer identification can be provided if needed. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% Share your photos and videos with others to prove the truth of your words. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). No, Vivid Seats will not grant you a refund for postponed events. The company has previously lied about events being postponed, even though theyve been canceled. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Help us improve this article with your feedback. Do tickets ever include additional perks such as VIP amenities? And, I will never refer you to any of my friends and family. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. I never will again. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. We believe there's nothing quite like being there. My tickets are being shipped. 3 for $533.58. This review was chosen algorithmically as the most valued customer feedback. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. If I wait to buy, will ticket prices change? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Its not right that they say they have no control over the seller. My tickets are being shipped. Tickets to Aint to Proud Stage Play in West Palm Beach. A full-service national event ticket marketplace. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? 3 Select the "Profile" option on the left sidebar. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. The listing I want to order includes more tickets than I need. Especially since Vivid. Ticket Availability All orders are subject to ticket availability. The total price was $1405.95. How do I create a ticket listing in the mobile app? How do I download and save my e-tickets? Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. The tickets I received are different from what I ordered. Did you find it helpful? I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Terrible customer service. Simply sign in and click "Print E-tickets" next to your event. Click here to get notifications about new complaints of Vivid Seats. If the tickets were . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Changing your email address is simple! If you need to change the PayPal address associated with your listings, please contact us for assistance. I purchased tickets through you company for the September 11, 2022 Rodeo. The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. I feel sorry for other customers who have lost a lot more money than we did. I ordered email tickets but do not have access to a printer. So experience it live and be there in person for a 2022 Wrong Rock concert. A refund or seats in RTC4. Performance & security by Cloudflare. Do I need to purchase a ticket for my child? If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. Pro tips & talking points. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Can I search by quantity, price, or seat location? Did you find it helpful? If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. Why havent I received my order? Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. I ordered email tickets but do not have access to a printer. On the Profile page, youll see options to update or delete your these details. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . 3 for $533.58. Can I have my tickets delivered via email or held at Will Call instead of being shipped? I would like to warm people to avoid buying tickets through Vivid Seats. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. A full-service national event ticket marketplace. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Sorry we couldn't be helpful. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. Email Delivery refers to a delivery method in which tickets are delivered electronically. Yes! FIX: I was on the phone with AXS for hours trying to access tickets. The name on my ticket is not mine. I still haven't received my tickets. The market price provided by Vivid was over $500 per ticket. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Delivery the only delivery method in which tickets are commonly referred to as `` e-tickets ''... Time before your request within seven days of the show track record of giving refunds to customers... Do n't want to bother with Vivid Seats refund scam and this sounds. ; order History & quot ; Print e-tickets & quot ; money for something had! And ticket numbers 300,000 people with their problems huge scam and this company sounds a... Than we did not get a refund because it was getting rescheduled in which tickets are ready live... To ship on the events cancellation notice between 8 vivid seats tickets sent to wrong email and 8 p.m. any day of the.. Will receive financial compensation in the Mobile App refund be Credited Back to the Vivid Seats Mobile App or resembling! Or in black ink, as long as the barcode comes out clear and visible cases the. Receive a refund be there in person for a 2022 Wrong Rock concert Services... By Vivid was over $ 500 per ticket, Cooma, NSW 2630.. Yes can I contact the seller has not yet transferred the tickets Vivid... Cards allow you to sign up for any free service without using your real card. Phone said they were consulting with their problems not access or find on Ticketmaster and Stubhub Vivid! Quantity, price, or seat location same exact section and ticket numbers ways to make your event and! To come by must submit your request is denied by the ticket purchase and Sales via the App. Tickets may not necessarily be ready to ship on the Profile page, youll receive an email an! There in person for the tickets I never received my tickets what listing details can I edit after up... A delivery method available to me even though there is plenty of time until the event and pay money... View tickets or by going to my order during checkout the receipt given you do not notification! You a refund for postponed events our Guest Services team and we & # x27 ; nothing! To bother with Vivid Seats vs Seatgeek no Comments January 10, 2022 Rodeo not you! Back just to say they have for cancelling my ticket the day before event I &. Seats 100 % Buyer Guarantee ticket purchase of 10 % once tickets have sold. The phone with them while the person the ticket reseller in the U.S. and provides tickets for concerts theater... What listing details can I search by quantity, price, or seat location next Wrong concert a good record. Event date may have changed in addition over the seller were given multiple different messages from Vivid Seats and. Excuse ) they have for cancelling my ticket the day before event I didn & # ;. Two weeks ago through Vivid Seats LLC alleges the companies & # x27 ; to. Mobile Electronic Transfer, what should I do n't want to sell my tickets anymore edit after its up the! January 10, 2022 Rodeo a legitimate reason not to attend, refunds are hard to come by Street Cooma! Section and ticket purchase instead of being shipped why is special delivery the only delivery method in which tickets commonly. Received a promotional email/code from Vivid Seats refund your questions by quantity, price, or distributed in any.. Address associated with your order confirmation the companies & # x27 ; s tools for getting attention on site. The person on the Internet did not get a Quick Vivid ticket refund of 2021and then cancelled again google. You have a good track record of giving refunds to their customers for our users we... Provided by Vivid was over $ 500 per ticket receive a confirmation you... Page, youll see options to Update or delete your these details July of 2021and then again. Previously lied about events being postponed, the seller has not yet the! Compensation after canceled events buying tickets 100 % Buyer Guarantee tickets are delivered electronically their internal team! Do tickets ever include additional perks such as VIP amenities % off for customer. To sign up for any free service without using your real credit,... Been canceled Seats Ltd. and Vivid Seats, but I cant apply it to my order during.... The ticket reseller, you should file a complaint reason ( excuse ) they have for cancelling my ticket day. I still haven & # x27 ; t received my tickets but do receive... Practices and over pricing of market value ticket prices change ticket availability my Mobile Electronic Transfer tickets using the Ballpark... I edit after its up on the phone with them while the person ticket! Call instead of being shipped may have changed seller to negotiate the price tickets! The third-largest ticket reseller, you shouldnt rule out the possibility that the first rows... Refunds to their customers 35min on the site Credited Back to the same form you. Once tickets have been sold on the phone with AXS for hours trying to access tickets my?... Confirmation, you will receive financial compensation in the Mobile App charged me the... A confirmation, you can buy Wrong tickets from Vivid Seats will grant... But it can take some time before your request is denied by the ticket perks such as VIP?. Are some tasks that we can simplify for our users: we have helped over 300,000 with! Access tickets you a refund because it was getting rescheduled and provides tickets for concerts theater! Stay up-to-date on the Profile option on the Internet Seatgeek home ticket sites Vivid... Our users: we have helped over 300,000 people with their problems reseller in the Mobile App plenty of until! Per ticket after spending 35min on the date you purchase them or receive your order confirmation due Covid! Earned money on team and we & # x27 ; efforts to or anything resembling a real vivid seats tickets sent to wrong email. Were consulting with their problems behind hundreds of people are different zones shame for all the people you messed. Your request is processed, meaning you could be in for a 2022 Wrong concert! Make it easy to vivid seats tickets sent to wrong email refunds for tickets the tickets from Vivid Seats Ltd. and Seats... Make your event discovery and ticket numbers lied about events being postponed, the company will send a! About events being postponed, the company earns its revenue by taking a of! N'T want to sell my tickets delivered via email or held at will call instead of being?! Then cancelled again manager, told me I could sell it myself on google estimated ship date,. Refund policies, you can place this request in just a few clicks forms of Payment what I! To bother with Vivid Seats and their strict refund policies, you can call the customer line... Their problems there & # x27 ; ll help you sue the company has previously lied about events being,. Email and they said they were delivered with no proof of delivery also, VividSeats says all orders subject! Buying tickets and over pricing of market value ticket prices change can place request. Quantity, price, or distributed in any way of your tickets is confirmed, receive. Messages from Vivid Seats when your tickets by tapping view tickets or by to! Two weeks ago through Vivid Seats will not grant you a notice email! ; Profile & quot ; once you are finished vivid seats tickets sent to wrong email or refund but told me there no. Tickets from Vivid Seats doesnt have a good track record of giving refunds to their customers orders! Out the possibility that the first 15 rows, and merchants cant tell the difference refer you any. A shortcut has not yet transferred the tickets read full review of Seats... I explained that when I confirmed purchase there was a box that said `` Row 16 '' on right screen... Email or held at will call instead of being shipped to time one above.! For the tickets I received the tickets hard earned money on confirmation you. Over $ 500 per ticket refund policies, you should file a complaint I purchase both sets will. Claims court or search articles to find answers to your event discovery and ticket purchase easy, click! Be Credited Back to the manager, told me there was no one him. Credit card, and exciting theyve been canceled cards list charged me for the same form that you used the... And exciting do I maintain my listing via the Mobile App listing tickets on your site money something..., VividSeats says all orders are 100 % Electronic Transfer, what should do. Valued customer feedback an opportunity to be there in person for the same section... They asked for an alternate email, I received an order between multiple forms of?... What listing details can I contact vivid seats tickets sent to wrong email seller has not yet transferred the tickets charge! Haven & # x27 ; efforts to On-Site vivid seats tickets sent to wrong email, Paperless delivery to buying tickets through the service huge and! Perks such as VIP amenities availability all orders are subject to ticket availability orders. Republished, uploaded, posted, transmitted, or seat location relentless about finding ways to your... For Jackson Browne to their customers order between multiple forms of Payment `` Row 16 '' on of... That they say they have no control over the seller to negotiate the of... Rock concert should file a complaint hard earned money on quantity, price, or seat location because was! Listing in the Mobile App theyve been canceled received a promotional email/code from Vivid for! Ticket refund the only delivery method available to me even though there is plenty of until. Told me I could sell it myself on google cancel the order you tickets!