Both companies appear to be shady; they have poor customer service and won't allow you to speak to a supervisor or appropriate departments if you can't provide information you otherwise wouldn't have because you're not associated with them in the first place. Sorry TT but I think you should find a new bank to business with. The IRS Has instructed TPG to not release the refund till 2/9. They need to issue my check, simple as that, but they just lie and give you the runaround. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (aSanta Barbara bank) who handles TurboTax tax refunds. These reject codes indicate a mismatch between the dates that a pre-ack or advance loan application was processed, the date the return was processed by the IRS and the date that the IRS acknowledgement was received. 4 Customer must obtain a Refund Transfer (separate fees apply). Do u have a way to connect outside of here? TurboTax is committed to protecting your personal information. Does anyone here have ideas of who to call to find out if they are collecting interest or not. My 1st and 2nd stimuli payments were sent to Santa Barbara Tax Products Group in 2021 although they had no authorization to access my funds. Select State Skip quiz Retake Quiz. After you've learned about median download and upload speeds from Surabaya over the last year, visit the list below to see mobile and fixed broadband . I even had my mail held at the post office to make sure it made it to my hands. You can follow the instructions in this link here to contact SBTPG. While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. Tpg shows a check supposed to have been issued but I have since moved and did a forwarding of mail but still nothing. We'll help you get started or pick up where you left off. do you understand now? They will send you an email saying that there is unusual activity with your account, and you need to upload photo I.D.. 7 Available to returning clients with 100+ applied Refund Transfers enrolled in our standard Refund Transfer program. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. Theyre not asking them to hold it. CPACharge is a registered agent of Wells Fargo Bank, N.A., Concord, CA and Citizens Bank, N.A. . This is the company's issue and it makes them seem very shady. Still waiting on your tax refund. Over 70% approval rates. Nah. Free marketing resources and premium displays, Big changes to our tax refund advance loan, TPG now offering tax debt resolution services. I've tried contacting the irs, turbo tax, and tpg and can't get through to anyone. Tax Professional Dashboard. They don't want to answer it for some reason. Why? I filed a complaint with the IRS and they traced my funds but nobody has responded to the request sent by the Office of the Controller of the Currency who I also reached out to. doesn't seem right that they can't just charge a person and have not description or purpose for that charge. Table of contents: 3 Based on cost for post-acknowledgment refund advance. When calculating the amount of your loan, the amount of your "expected" tax refund may be affected by any refundable tax credits. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. The forwarded my tax return to Civista bank. Contact us so one of our agents can assist you. https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557. How does the multi-year website work? Download TPG's digital brochure for more details on these products and services:. Website. I've even drove 4 hrs to check my old mail and nothing. They've had my refund since Friday and the status is green with "funded" yet still shows $0 as paid to me. Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. I just have no more words. Still waiting since June 2020 for substantial refund. . First and last time I ever have the fees taken out. Tax returns are prepared and electronically filed by IRS-certified volunteers for qualified individuals or families. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. Register to receive personalized email notifications for online tender notices & some other bid related notifications They claim on their website that they "never hold refunds and issue the money immediately". The other one I spoke to hung up on me, I'm not trying to be rude to these people either, it's the questions I'm asking. However, we are don't have access to your refund situation. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Get your tax refund up to 5 days early: Individual taxes only. I was told it got sent because I asked for rapid refund which I most certainly DIDN'T. Once TPG receives the refund, your fees are withheld and paid by direct deposit.1. FTC filed a case against Turbo Tax just recently. Web New Jersey State Tax Refund Status Information. 3 Check with your tax professional or software provider for availability. User Verification ( what's this? ) You can sign back into your All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. the tpg bank now has the money. it said it was returned to the originator which would be TPG. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. The net proceeds are then disbursed by direct deposit, cashier's check, or . Imagine 1000 customers with an average of $4000 being held by Turbo Tax and Santa Barbara Tax Products Group for 30 days for an interest of 15%. Visit the enrollment page of our website here for a list of approved software providers. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I was supplied nothing more than the same automated phone number that says no such SS number exists. Separate fees for this service apply. Arieldeseree95@gmail.com. Personalized postcards addressed to your return clients help you retain more clients. View help center. I checked and still Unfunded even the refund was sent out on Feb 24 by IRS. I have tried to call and sent multiple requests for help and continue to get nothing in response. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. I just got screamed at by a lunatic that is apparently a representative of theirs. https://ttlc.intuit.com/community/refunds/help/how-do-i-replace-a-lost-or-damaged-tax-refund-check/0 Sooo my refund send to Civista bank on the fourth why havent I still got my refund why is it taking so long and this was from last year tax return. What a scam. Once the tax return is prepared and a refund is expected, a Refund Transfer can be used to pay for tax preparation. Get your refund status. my refund to Civista Bank on /24/2022 in the amount of $551.79 . Update my account to reflect the compliance trainings its not rocket science. . Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. How long does it take to get my refund? I haven't been able to contact the IRS TPG or Turbo tax. And free tax is suppose to be free. Fixed the issue. SSN. IRS Free File. I'm not doing that. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. Access a library of free videos and digital ads you can use for social media, your website, email, and more. Get an advance on your tax preparation fees so you get paid in days, not weeks. Get setup in 4 steps. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. Up to $7,000 available Jan. 2 thru Mar. People work hard for their money and Santa Barbara should be out of business. Web Use the NJ Refund Status link to go to the New Jersey State Income Tax Refund Status Online Tool just have your 2015 Tax folder ready so you can find the required. Thought by midnight it would update. 2 Tax Pro Advances - Pre-season cash flow and in . Web What tax Company uses civista bank. The IRS processed and funded my refund and somehow my bank returned it. Web Up to 10 cash back Find out how to check the status of your tax refund in your state. Tax professionals may issue checks from their office once IRS or state funding is received. for 33 years. Why do I login and see a blank dashboard? On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. Tax refund and e-filing are required in order to receive Refund Transfer. Login instructions - creating your TPG account. Web Please notify us at 8006049368. Must be enrolled in Standard Refund Transfer program to qualify. It's 1-24-23 and I still don't have it. The reject indicates that the SSN entered is not found in the tax return database. After 3 days hours of being on hold, speaking to TurboTax, who's support originally sent me to CreditKarma, who had me create an account for my deposit to be dropped in, until it didn't show up and i had to start over.also being told there were no systemic issues with held refunds. She was very kind but helpless to assist me. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. Web 1 Refund Transfers are deposit products using Civista Bank Member FDIC that enable certain deductions from the account to be processed. Hi, The funds normally arrive in your bank account the next business day (weekends, Federal Holidays excluded). If you selected to have your refund deposited on a TaxSlayer Visa Debit Card and the card was either lost or stolen, or you never received it, follow the steps below: Call Green Dot: 866-795-7597. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. 5 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. they are withholding it. I have received my 2022 tax refund which was filed more than 10 months ago. If this is not fixed by tax season I will be filing a lawsuit. In most cases, the pre-ack decision or advance decision has already been made and will . Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below), Enroll with TPG - complete the enrollment application throughyour tax preparation software or software provider's website, Receive confirmation - TPGwill notify you by email once we have received your information, Complete your setup - follow email instructions from TPG to complete your setupand compliance training. Press question mark to learn the rest of the keyboard shortcuts. Thats just giving yall more time to play around with my money and make me wait even longer. They still you anything to get you off the phone! My bank says they have no record of ever receiving an attempted deposit from TurboTax or Tax Products Group. Currently, check cashing at Walmart is not available in NJ and NY. Offer cash before they can access their refund.4,5 There's no ERO fee* when clients receive their refund and post-ACK advance loan on a GO2bank Visa Debit Card.6, Clients that select the Refund Transfer can now open a GO2bank account and access their refund using a GO2bank Visa Debit Card. For the handful of clients that pay-by-refund and don't receive funding, use Auto Collect and collect from past due clients.2 You only pay for fees that are successfully collected. But you arewelcome to contact customer support directly to address your concerns. Taxpayer info. https://ttlc.intuit.com . Username. Tax returns may be filed electronically without applying for this loan. Been preparing taxes professionally for 10+ years. Fees and limitations apply. Find IRS forms and answers to tax questions. TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer need. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Enrollment is now available for Santa Barbara TPG and Refund Advantage. I even checked to see if I was issued a TurboTax Prepaid Visa just in case the funds were somehow deposited there (mind you Ive only EVER elected direct deposit into my own bank accounts) but nope, moneys not there either. I will never file on line again. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond. Refund Transfer - Give clients a pay-by-refund option and collect tax prep fees from your client's refund. Over the course of 10 months I've filed Form 3911 with two different IRS agents. The way to get them to answer is to call the number, put in your info like normal, after it's done telling you your status you wait and I think it's "2" that you have to push (the one that says check the history or whatever ), then after it checks your history it will ask if you want to speak to a representative, just hit the button for that. November 2022 This information on internet performance in Surabaya, East Java, Indonesia is updated regularly based on Speedtest data from millions of consumer-initiated tests taken every day. If yes, click here to recover your username or click here to recover your password; If no, create a profile from our website. Phone:+880 1884-519601 Email: pineappleexclusivebd@gmail.com. Its automated and I want to know if yours says they havent receive it on the automated phone line like mine does (even though mine says it was sent on the web form). Rapid refund which I most certainly did n't IRS, we are do n't have it arrive in your account! 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