If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. Use hotspot data. When I am on WiFi, no issues with web browsing, app updates. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. I referred my sister. (also the website specifically said my phone is "perfect" for Mint Mobile service) Packed. Lets get started. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. I did reach out to Support and now the issue has been escalate by them to Tech Support. The process should only take a few seconds. See at . How do I set Mint as my default line for Android? Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. Tap the current default limit and enter your desired limit. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. We are grateful for all the contributors - even the haters. Hey there! The steps in your edit fixed my problem. However, when I inserted the card, my phone had no service at all. Can I get a new phone number with Mint Mobile? Get $15 off your first order by using this Mint Mobile promo code. I've run out of hotspot data on my Unlimited plan - can I add more? We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. The following shows how to do it. 150-200. fast.t-mobile.com is the APN I already have. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. Best for a single line with unlimited data. 12. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans 3/1/2023. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. How to Fix Cricket Wireless Service Issues, About Us | Contact | Privacy Policy | Linkedin | Pinterest. If you want to continue using your device, youll need to switch to Wi-Fi. Or you can check out this. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. Tell her to turn the setting back on What phone does your sister have? My phone is an iPhone XR and it is unlocked. Reset Your APNs 2. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. With my phone it was automatically selecting the network operator. Did she try resetting network settings. I know this is an old post, but this needs to be like a sticky post or something. If the nano-SIM card doesn't work . When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Negative. However, this process can sometimes go wrong and require a reset. Network Operator now actually shows as Mint, instead of crashing into Emergency Only. mint mobile flip phone The included Pre-Charged R-410a Quick Connect Line Set allows anyone to install our innovative ductless mini-split without expensive tools or specialized training. Somebody, please help! Go over there and see if thats the case. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. So you'll have access to the same quality coverage as T-Mobile customers. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. When mobile data stops working on Android, its world-shattering, in other words. If your phone supports Mint Mobile, youll be moved to the next stage automatically. Enable the Right Network Mode 7. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. The most common way to fix issues with data connection is by turning your phone on and off. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. View Packages. Download the Mint Mobile app and log into your account. It's a setting. Can't claim to understand enough to know what that implies. Its possible your device isnt recognizing the carrier towers. 11. Did this a couple of times. Press J to jump to the feed. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). As such, you wont be able to make calls, send messages or surf the internet. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. Linux (/ l i n k s / LEE-nuuks or / l n k s / LIN-uuks) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. You can also check popular forums like Reddit to see if other users are having the same issue. . You can use your own unlocked GSM phone by swapping the SIM card. Ill mention it to her. Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. Got my SIM card today and successfully activated it. In contrast, Android phones require you to insert the SIM face down. Slide the Restart button on the screen to power cycle the phone. In order to achieve such affordable prices, Mint Mobile sells their plans in bulk 3-, 6-, or 12-month packages. Although, seems weird that I can't log in to my account on the website, outage or not. Once its done, reboot your phone. Got my SIM card today and successfully activated it. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. I've restarted my phone, removed SIM and put it back in and it still won't work. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Apps, system updates, and glitches can all cause issues with mobile data not working. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). To check the blacklist status for Apple go to Apple blacklist checker. Once again, this option isnt available on all devices. Its an iPhone 8. Go to Settings -> Network & Internet -> Network settings reset.. Create an account to follow your favorite communities and start taking part in conversations. If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. Well, at least that's what our founders thought. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. Reset Networks Then download the Mint Mobile app store from the Google Play Store or App Store. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. Since we are unable to provide support through this channel, please let us take a look and assist you better by contacting us through any of our customer service channels or by calling our customer service number 800-683-7392, we work 7 days a week from 5 am to 7 pm PST. Likewise, with other devices, make sure it says this rather than just one of the two. Switched to Mint last night, port supposedly went through today. Sounds like your # was ported correctly but your APN needs an update. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. When re-inserting the SIM, make sure to place it in the correct position. I decided to switched to Mint Mobile like my friend recommended. I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. Connect your phone to Wi-Fi. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. I decided to switched to Mint Mobile like my friend recommended. With Mint, you have the selection between 4GB, 10GB,. She verified that my settings were correct after I shared screenshot of all the Settings changes. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Is Mint Mobile Really Unlimited for $15? Should I cancel my existing service before I transfer my number to Mint Mobile? Updating your firmware might eliminate the bugs on the phone. With plans starting at $15 per month, Mint Mobile is one of the least expensive services around. Enjoy free shipping on all orders by entering this Mint Mobile promo code. Boost Mobile unlimited for $25 per month. and our Walk around your home until you find better coverage. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. You can also set metered Wi-Fi if you have limited Wi-Fi data. Finally, my phone is working following your troubleshooting. When this happens, the network will be out of use. There is no roaming either. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. Prefer to prepay for your cell phone plan. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more Mint Mobile buys services at a discounted rate on T-Mobile's network and sells that service to you for a low price. 1GB of data is $10, while an extra 3GB is $20. 5 in our Best Cell Phone Plans of 2023 rating and places No. Unfortunately, I think I need to switch back. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. Tap the menu icon at the top right, then Reset to default.. Create an account to follow your favorite communities and start taking part in conversations. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Select the "Cellular" menu option in the first section of the menu 3. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. Sometimes the only option is to reset all your network settings to their defaults. Ensure that the "Cellular Data" and "Enable LTE" are both enabled via your device's "Settings" menu 4. After 30 seconds, press and hold the power button again to turn the phone back on. Remove and re-insert your SIM into the phone to resolve this problem. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. This made calls and texts work, but of course meant no more 4G. Set APN Protocol to iPv4/IPv6 3. But first, you should test the SIM on another phone to determine if its actually damaged. She stays on top of the latest trends and is always finding solutions to common tech problems. The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. Tried a second trial as well with the same results. Find the airplane icon on this list and press it to turn it off. Enter Your APN Settings Manually 4. Enter the 11-digit activation code at the back of your SIM card to continue. The SIM says it's activated, but I still don't have service. Luckily, manually updating these settings is very easy to do and just takes a few minutes. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, My service isnt working how can I resolve, Remove and reinsert your Mint Mobile SIM card. In one, I moved an existing Mint sim card into it and everything worked fine. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. I referred my sister. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. Sent texts and it worked. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. Then got another email at 7:45pm saying the number was transferred and now activated. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. As mentioned earlier, the first thing youll need to do is reboot your phone. Privacy Policy. Code. Bulk Plans. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Linux is typically packaged as a Linux distribution, which includes the kernel and supporting system software and libraries, many of which are provided by . Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) What about international roaming credits? This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . Once youve downloaded the app, open it and click on. In the other, I used a new trial sim card and could not get it to work. She works to help teach others how to get the most from their devices, systems, and apps. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot See at T-Mobile. Mint is also deprioritized during heavy usage compared to T-Mobile. Cookie Notice If your Mint Mobile has no service, reboot your phone. Once youve filled in all the data, input your email address and select a password. And use Mobile data on my Unlimited plan - can I add more Policy | Linkedin | Pinterest insert. The screen to power cycle the phone back on into Emergency only its possible device..., while an extra 3GB is $ 20 activated it does your have... 15 off your first order by using this Mint Mobile promo code APN settings, sure! 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