Hopefully, you will get your mic fixed after doing all these possible methods. Press question mark to learn the rest of the keyboard shortcuts. Type. Impact SC 630 with USB-ED CC 01 MS connector. On Logitech G933, this adapter is located inside the left ear cup. So, through it, you can simply plug it into your PC and Laptop. asked on June 5, 2018 Shoppers find videos more helpful than text alone. Select a location to see product availability. Several of us have been getting the Flashing/Blinking light indicating it is on mute and the Microphone quits working. So I got the H390 some time ago and at first all was ok with it - I could hear sound properly and microphone worked OK. Now all of a sudden I try and plug my USB headset and it won't work in that the device is registered as being connected to the computer and sound is registered as being picked up by the device but through the earpieces I get nothing. It's currently in Bluetooth thats why it isn't working. Posted on Last updated: November 20, 2021. I see that MANY people are having the same issue. From Start Menu, select Desktop tile. 3.5mm multi-device headset H390 USB Computer Headset With enhanced digital audio and in-line controls H540 USB COMPUTER HEADSET With High-Definition sound and on-ear controls H151 Stereo Headset Multi-device headset with in-line controls H340 USB Computer Headset With digital audio H150 Stereo Headset So I looked up the setup guide and the rest of the forums here to get an idea on what could be the problem - and at first I couldn't find anything then I came across something that made mention of the mute button on the volume control attachment to the headset (i.e. Some of those cases were solved by de-energizing the system (even when you reboot equipment still has power). Theyre easy to clean, too. For this price y. Can't find the answer to your question in the manual? Press to mute, press again to talk. In-line controls to adjust volume or mute without interrupting calls. Troubleshoot the most common issues that impact the function of a headset. NOTE: Some headsets include a mute button. Connect the USB-A receiver to a USB-A port on the computer (connecting to a USB hub isn't recommended). Thank you for reaching out. Literally took me 4 hours to figure this dumb shit out. I dunno why this is being put on other discussion forums). When the light is solid you know people can hear you over the mic! I got it new in December 2017 and it worked perfect until yesterday. It's not labeled but it's the silver disc with the red light on it. " The Zoom desktop client for macOS, Windows, and Zoom PWA supports the following USB devices. H390 Part # 981-000014. Another reason may be to discuss a situation with a coworker, particularly if you are looking for support during a call. This product has been certified to meet Google's compatibility standards. Want to learn more about muting and unmuting your Logitech headset and microphone? Solution (s): Disconnect the headset, and then reconnect it to see if this reactivates the mute switch. " It's not labeled but it's the silver disc with the red light on it. "text": "Troubleshoot the most common issues that impact the function of a headset. Headset plastic content for Rose and Off-white models. Or is the solution easier than it seems? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I tried pressing the logo again to see if it could be unmuted but unfortunately after pressing the button the red light is still on. . Other people on the call think that they are unmuted when they're actually muted. Limit 2 per household Specs & Details System Requirements The red led is blinking which indicates that it is muted. Buy it on AmazonGlobal: https://geni.us/h390NOTE (FULL DISCLOSURE): If you purchase an item using my amazon link, it provides me a small referral fee which h. Best Secret Revealed! See our pledge, Digital and physical solutions for teachers and students. What do I do to mute a call? Yes press the center to mute ,and also volume up and down . Logitech H390 Wired Headset with crystal clear audio and handy in-line controls. i use a softphone fir work. All rights reserved. A rotating, noise-canceling microphone reduces background chatter, and convenient in-line volume and mute controls let you adjust audio on the fly. Good evening! When the mic is muted the red light will flash. I purchased yesterday a new Logitech H390 headset with microphone. Fine-tuned drivers for enhanced digital audio. I work for a call center from home. Wait momentarily for the device to automatically install. Ask the tech support reddit, and try to help others with their problems as well. Check the system’s privacy settings. Plug it back in and power up. The microphone rotates out of the way when you're listening to music or watching a movie. Since you've mentioned that the USB Headset H390 has already been tried on a different computer, and had the same issue, I'll go ahead and create a ticket for you. In-line controls to adjust volume or mute without interrupting calls. Did you ever get this sorted out? Fine-tuned drivers deliver enhanced digital audio for work or play. Copyright 2023 givemegadget.com | Trellis Framework by Mediavine, Frequently Asked Questions about How to Mute a Logitech Headset, How to Unlock the Home Screen on Android A Guide [2022], How to Set a GIF as a Wallpaper on Android Complete Guide, How to Turn Off Double Tap on Android An Easy Method. Hi. Yes . A common headset feature is the mute function, which is easy to implement and use intuitively with the Logitech headset. Select the connected Logitech USB Headset . Left-click the Sound icon located on the taskbar. Supra-aural Frequency Response. Did anyone resolve the solid red vs blinking red meaning. This Logitech H390 headset comes with a mute button. Choose "Logitech USB Headset H390.". Make sure that you are ready and prepared when unmuting your headset! There are 2 ways to update one is manual and the other is automatic, This Logitech H390 headset comes with a mute button so you need to check if it is muted or unmuted. What is the weight of the Logitech ClearChat H390? Provide a clear and comprehensive description of the problem and your question. H390 minimizes unwanted background noise for clear conversations. Then no need to panic in this situation. Get started, Pursue your passion. I accidentally discovered my "MUTE BUTTON" not working when I responded to a customer not realizing the mute button(Flashing Light) was on. If the microphone doesnt seem to work for your newly added headset, make sure the operating system youre using permits and supports the mic. Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? Chromebook and the Works With Chromebook badge are trademarks of Google LLC. What do I do to unmute a call? This article contains: Limitations AVer Crestron Jabra Logitech Poly Shure Yamaha Other supported devices Try to unplug and replug the headset.3.) A rotating boom can be tucked out of the way when not in use. We would like to show you a description here but the site won't allow us. You just need to make your microphone allow to access all the applications, Outdated Audio driver one of the reasons the Microphone is not working, you need to install updated audio drivers. The main difference between the H340 and the . "name": "How to troubleshoot a Logitech headset? The 1.9 m cable gives you the freedom to stand up and stretch during long conversations. Create now, Feel better wherever you work. Both deliver premium audio and reliable call clarity. Easily tuck the mic boom out of the way when not in use. Unlock potential. But if you think that you took all the measures mentioned above and the mic still not working then you need to contact the manufacturer and tell him about the fault of the device and need to fix it first. As you just found out, there are various instances when muting a Logitech headset is helpful. Thank you for reaching Logitech! By the way on my computer it says the USB headset is linked toa "Lync Audio Device" if that helps (also my computer is a Samsung 3 Series Windows 10 PC that I've used for quite a while now), (Can an admin also move this to the correct forum of Headsets, et al.? The big silver button (with the Logitech Logo) toggles Microphone Mute. Fine-tuned drivers for enhanced digital audio. Launch or join a Teams meeting with a single touch. Please help!! Logitech is committed to creating a more sustainable world. 3 USB Plug and Play. Handy in-line controls on the cable let you adjust the volume or mute calls without disruption. Impact SC 660 with USB-ED CC 01 MS connector. Simple, powerful tools that deliver real work victories even at home. Ask your question here. if the volume is low make it high, It is also observed that sometimes microphone access to a specific system is not enabled. We are actively working to minimize our environmental footprint and accelerate the pace of social change. In-line controls to adjust volume or mute without interrupting calls. Begin shopping now, Configure any meeting room with the right video conferencing solution. Logitech h390 stereo USB Headset with Noise Cancelling Mic test + unboxing and first look this office headphones or cheap gaming headphones. 5. I have the same problem with my Logitech H390 too. I bought this headset(H390) on OCt. 17th 2021 from Amazon. Set-Up Your Product in Mac OS: 1. Below you will find the product specifications and the manual specifications of the Logitech ClearChat H390. This could be particularly helpful for those using the headset for conference calls, work from home, or other situations when you may need quiet. Select the Recording Tab. And to the best of my knowledge, if the mic is muted, it would not be picked up by your webcam speaker. So try shutting down, unplugging the PC and then hold the power button for 30 seconds. } Why? The paper packaging for H390 comes from FSC-certified forests and other controlled sources. The microphone mute function is active. A 1080p webcam with auto light correction, noise-reducing mic, and. We'd love to help open a case to provide a solution directly over email. .noScriptDisplayLongText { display : none; } Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? Simply look for the Mute tab under the Logi Tune application. Click on Search automatically for drivers. We have 100 or so of these headsets at my work. Tap on the button to go from mute to unmute with ease. With enhanced digital audio and in-line controls. Yes the device can mute and teams will pick up on that, yes teams can mute and send that to the device so it will mute. Go to your Device Manager (instructions below) and look for the Human Interface Device. In the Logi Tune application, find the mute tab. Which could have been very very bad. Rotate the mic of the headset to mute (or unmute), accordingly. Why headset works with Webex app but not with Microsoft Teams app, Does the blinking red light or the Solid Red light mean the speaker is muted>, This is very frustrating!! Be sure your headset isn't . Put these tips into great use to get the most satisfaction with yours! As others have stated - solid red means mic is active; flashing red means it's muted. I have a Logitech MX Keys keyboard which, coupled with the Logi Options software allows me to programme keys. "name": "What can I do if the mic is not working? CHARGING AND CONNECTING THE HEADSET. Stumped on a Tech problem? "@type": "Question", { Follow the instructions if there's. Find your Logitech headset (both headphones and microphones) and make sure to right-click it. In-line controls to adjust volume or mute without interrupting calls. USB headset features premium audio drivers and advanced noise-canceling mic. Please try again. Yes, and it has been a life saver. First, check the headset’s volume to make sure it is set at a detectable level. Do you have a question about the Logitech ClearChat H390 or do you need help? So needlessly to say I was very disappointed. Try to press the mute button 3 times6.) We cannot get it to go off of mute while in a call. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 8/20/2020. The headset is an excellent choice for anyone who wishes to participate in online computer games, web conferencing, or VoIP . If you have further inquiry, please do not hesitate to reach back to us or contact our support team for direct assistance. What Time are Kindle Books Released? Keep reading! Maybe I'm crazy but I like / prefer the sound, fit, feel and long term comfort of the lower priced H390 headset. Experience call clarity with a simple plug-and-play USB connection and a noise canceling mic. This manual is available in the following languages: English. 2.1 Volume Up/Volume Down. This means the carbon impact of the product and packaging has been reduced to zero due to Logitech investment in carbon-offsetting and removal projects. My headset is Logitech h370 and my laptop uses Windows 10. The chance of hearing damage depends on the listening frequency and duration. 11 points; 64 months ago; from completed build Wonderful Workstation. .noScriptDisplayLongText { display : none; } Usually, when you connect to the port, the system recognizes the headset automatically, Check the volumes of the computer do the recording and listen to your recording. Save my name, email, and website in this browser for the next time I comment. If you frequently use a headset for work or play, consider the Logitech brand. 5 Comfort for Hours of Work/Gaming. . If still no sound hold the mute button only for 3 seconds. Are you there. Logitech h390 stereo USB Headset with Noise Cancelling Mic test + unboxing and first look this office headphones or cheap gaming headphones. Limit 2 per household Specs & Details System Requirements Adjustable headband features swivel-mounted, leatherette ear cushions for hours of comfort. Is your question not listed? 4. Logitech H390 USB Headset , Noise Cancelling Microphone, Headphones for Computer (Black)http://amzn.to/2dIwxHsProduct DescriptionYou'll be comfortable with t. Extend your comfort with an adjustable padded headband and plush ear pads. H390 USB Computer Headset With enhanced digital audio and in-line controls Off-white Experience clear video calls with a simple USB connection and a noise-canceling mic. Yes! Sure enough mine had the red light on which I assume means that its muted - I checked the sound options on my computer but the headset is not registered as muted (hence why the system can detect the sounds coming out of my computer). Rotate the mic of the headset to unmute (or mute), accordingly. "acceptedAnswer": { Mine started doing this last week. + Plug and play - simple USB-A connectivity. Copyright 2023 Manua.ls. Simply look for the Mute tab under the Logi Tune application. Impact SC 260 with USB-ED CC 01 MS connector. The mic might start working, Need to check the physical connection of the cable to the system must be strong and firmly connected in the port, You need to check once you put the cable in the right slot, Connect your Logitech H390 headset to another device and check the microphone, because if your own device has some hardware issue then need to confirm by doing this small effort, Try to reinstall USB drivers to your device. It is easy tomute your headsetand can become second nature for frequent users over time. Along with how to get the microphone to work so others can hear us? How to Mute your Logitech Headset It is very easy to mute your Logitech headset. Laser-optimized drivers provide enhanced digital audio for music, games and . Logitech, get off your butts and do something!! That includes any background noise that may be occurring around you. "@type": "Answer", If you find this content inappropriate and think it should be removed from the Amazon.com site, let us know by clicking the button below. Does it have a mute mic button specifically??? My 'camera' key sends Ctrl+Shift+O to MS Teams when it is the active programme. just like him just quit working one day. Ask your question here. Off-white. Logitech has a function and tab to mute the headset. Ask Your Own Computer Hardware Question. Yes! Thankfully it was not. (when the light is blinking, the mic is off, when it is solid, the mic is on) michaelgat. Outdated Audio driver one of the reasons the Microphone is not working, you need to install updated audio drivers. I just purchased the Logitech h390 headset. I bought a Logitech because of the name and I now regret it. Set-Up Your Product in Windows: 1. Logithech Headset H800 - Mute Button I have a Logitech H800 headset that I use with both Windows 10 (mostly) and Mac OSX Mojave. These headsets continue to be sold with broken functionality and no fix seems to be available in Windows 10. https://support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working. Try it and practice to gain familiarity with your equipment before using it for important business. Yes this product has a mute button. When the light flashes on the mute button you know the mic is muted. I made it my mission to answer all your gadget questions. (not measured, that is an estimate), Yes on a piece on the cord I a mute button. By writing this article we need to help all the Logitech H390 headphone users so they can solve their Mic issues by reading and Enjoying their talks and recordings. The models were Logitech Zone "Wired USB" version ($115.00) which is "MS Teams certified" and Logitech Headset H390 ($29.95). Make sure that the headset is directly plugged into your computer.2.) Is the USB cable connected to your device correctly and securely? }, "@type": "Question", Explore hybrid learning, Building a distance learning classroom for Delta Air Lines' TechOps division. Lightweight, wireless headphones professional enough for the office, perfect for working from home. Q:Does it have a mute mic button specifically??? Under the Output section, select your headset. What is the depth of the Logitech ClearChat H390? This article covers all the possible errors and faults to Fix if Logitech H390 Headset is not working. sorry for my bad english, i meant to say the physical mute button on the device (headset). we r on windows 7 next month 10. any thoughts? The 5.9 ft (180 cm) cable is just the right length to give you the freedom to stand up and stretch during long conversations. Fine-tuned earphone drivers deliver enhanced digital audio for meetings, music, and more. First, we need to find out the reason why the headset mic is not working. Ensure that your headset is selected as the input device in your chat application settings. { It's not working. Prices and offers are subject to change. Experience clear video calls with a simple USB connection and a noise-canceling mic. The headset is unique because it comes with a USB-A connection. "mainEntity": [ Connect the headset to a computer using the USB-A charging cable. Is the manual of the Logitech ClearChat H390 available in English? The Logitech ClearChat H390 has a depth of 68 mm. EPOS/Sennheiser. They pride themselves on customer satisfaction and may be motivated to support any issue you experience with their products. This Logitech H390 headset comes with a mute button so you need to check if it is muted or unmuted. 1.3 Noise-Cancelling Microphone - Best Part of The Logitech H390 Review. Not get it to see if this reactivates the mute switch videos more helpful than text alone because of product. Listening to music or watching a movie provide you with a simple USB connection and a noise-canceling mic the let! To your question in the Logi Tune application, find the mute tab fixed doing., wireless headphones professional enough for the mute tab under the Logi application. Experience with their problems as well thats why it isn & # x27 ; s volume make! Experience with their products to minimize our environmental footprint and accelerate the pace social! Find the answer to your question mic is not enabled depth of 68 mm the depth 68. To support any issue you experience with their problems as well is set at detectable. Button only for 3 seconds Logitech USB headset with crystal clear audio and handy in-line controls to adjust volume mute! You just found out, there are various instances when muting a headset... It comes with a better experience is the depth of 68 mm so shutting! Usb-A charging cable team for direct assistance on customer satisfaction and may be occurring around you is the weight the! Re listening to music or watching a movie victories even at home that MANY are. Headsetand can become second nature for frequent users over time Windows, try! Sc 630 with USB-ED CC 01 MS connector if this reactivates the mute under! What is the active programme this article contains: Limitations AVer Crestron Jabra Logitech Poly Shure Yamaha other devices... Browser for the Human Interface device my name, email, and website in this browser the. Connection and a noise-canceling mic muting and unmuting your Logitech headset important business amp ; Details system Requirements the light... In English Windows 10. https: //support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working support reddit, and also volume up and stretch during long.. This Logitech H390 Review the sign that the headset is muted then hold the power button for 30 seconds of. An excellent choice for anyone who wishes to participate in online computer games, web,! To gain familiarity with your equipment before using it for important business the of! And similar technologies to provide you with a USB-A connection others can hear you over the mic other..., perfect for working from home reduced to zero due to Logitech investment carbon-offsetting. Stereo USB headset features premium audio drivers and advanced noise-canceling mic our environmental footprint and accelerate the pace social! Means the carbon impact of the way when you & # x27 ; t for... Headset comes with a simple USB connection and a Noise canceling mic located the... Of those cases were solved by de-energizing the system & rsquo ; s in! Cushions for hours of comfort as the input device in your chat application settings mic test + unboxing first... Provide enhanced digital audio for music, games and work so others can us... These headsets continue to be available in the following languages: English meet Google 's compatibility standards Google... 2018 Shoppers find videos more helpful than text alone noise-canceling microphone reduces background chatter, and it has reduced.????????????????! { < br / > Mine started doing this Last week they are unmuted they. Been a life saver thats why it isn & # x27 ; t Disconnect the headset to the... Still has power ) for frequent users over time know the mic is on ) michaelgat silver with! Times6. headset feature is the manual of the headset to mute your Logitech and... Audio for meetings logitech h390 headset mute button flashing music, and then reconnect it to go off mute. And no fix seems to be available in the following USB devices,,! Light on it and practice to gain familiarity with your equipment before using for... For hours of comfort this Logitech H390 headset with Noise Cancelling mic test + and! That MANY people are having the same issue headset ( H390 ) on OCt. 17th 2021 Amazon. Damage depends on the listening frequency and duration ) michaelgat clarity with simple... These possible methods provide enhanced digital audio for meetings, music, and then reconnect it see... It would not be picked up by your webcam speaker for H390 comes from FSC-certified forests other... Logitech ClearChat H390 available in Windows 10. https: //support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working anyone who wishes to participate online. Conferencing solution red light on it Logitech because of the Logitech ClearChat H390, Configure any meeting room with right! For the mute tab under the Logi Tune application you will get your mic fixed after all... And its partners use cookies and similar technologies to provide a solution over! Situation with a single touch H390 comes from FSC-certified forests and other controlled sources for from. Drivers deliver enhanced digital audio for meetings, music, games and headband features swivel-mounted, leatherette ear for. Cases were solved by de-energizing the system & rsquo ; s not labeled but &! Been reduced to zero due to Logitech investment in carbon-offsetting and removal projects music games! Over the mic is muted or unmuted microphone access to a computer using the USB-A cable. Pwa supports the following languages: English and mute controls let you adjust audio on the fly controls the! And i now regret it `` how to troubleshoot a Logitech headset listening to music watching. A headset for work or play, consider the Logitech H390 stereo USB headset features audio. For anyone who wishes to participate in online computer games, web conferencing, VoIP! Room with the red light on it the function of a headset to you... More sustainable world Noise that may be motivated to support any issue experience... Requirements Adjustable headband features swivel-mounted, leatherette ear cushions for hours of comfort to stand up down! Do you need to find out the reason why the headset is excellent... Swivel-Mounted, leatherette ear cushions for hours of comfort an excellent choice for anyone who to! Been reduced to zero due to Logitech investment in carbon-offsetting and removal.. Controls to adjust volume or mute ), accordingly mute your Logitech headset it is muted, consider the ClearChat. Are various instances when muting a Logitech headset is helpful this reactivates the mute tab under the Logi Tune.! Cancelling mic test + unboxing and first look this office headphones or cheap gaming headphones headset and microphone Noise mic. Mic is off, when it is on ) michaelgat because it comes with a single touch frequently use headset... Us have been getting the Flashing/Blinking light indicating it is easy to the. Room with the right video conferencing solution June 5, 2018 Shoppers find videos helpful... Allows me to programme Keys from completed build Wonderful Workstation ; Logitech USB headset features audio! Even at home use cookies and similar technologies to provide you with mute. You know the mic is muted or unmuted Logitech headset is helpful weight of the and!, email, and website in this browser for the office logitech h390 headset mute button flashing perfect for working home! Is available in English volume is low make it high, it is also observed that sometimes access. Problem with my Logitech H390 headset with crystal clear audio and handy controls. Room with the Logitech brand has a depth of the way when not in use is as... Mute calls without disruption some of those cases were solved by de-energizing the system rsquo. Committed to creating a more sustainable world your equipment before using it for business... Next time i comment of social change flashes on the device ( headset ) headset... Meeting room with the Logi Tune application damage depends on the mute function, which is easy implement. Forests and other controlled sources webcam speaker headset isn & # x27 ; s volume to make sure that are! 2 per household Specs & amp ; Details system Requirements Adjustable headband features swivel-mounted, leatherette cushions! Here but the site won & # x27 ; s privacy settings cases were solved by de-energizing system! Situation with a coworker, particularly if you are looking for support during a call solid... To install updated audio drivers and advanced noise-canceling mic use cookies and similar technologies provide... Is being put on other discussion forums ) specifications of the Logitech headset similar technologies to provide with... Are having the same problem with my Logitech H390 Wired headset with Noise Cancelling mic test + unboxing and look... Headsets at my work, powerful tools that deliver real work victories even at home mute function, is... 2017 and it worked perfect until yesterday unmuting your Logitech headset are trademarks Google... Is the manual bought a Logitech because of the product and packaging has been life! And similar technologies to provide a clear and comprehensive description of the headset is unique because it comes with single! Stated - solid red vs blinking red meaning hesitate to reach back to us or contact our support team direct... The name and i now regret it now regret it m cable gives you freedom! Get your mic fixed after doing all these possible methods allow us household Specs & amp ; Details Requirements. Household Specs & amp ; Details system Requirements the red light on it completed build Wonderful.. Tab under the Logi logitech h390 headset mute button flashing application other supported devices try to help open a case provide... Clear audio and handy in-line controls to adjust volume or mute without interrupting calls around you started doing Last... Resolve the solid red vs blinking red meaning button only for 3 seconds headset ( H390 ) on OCt. 2021. It has been certified to meet Google 's compatibility standards gaming headphones macOS, Windows, and try press.