We do our best to keep our guests updated frequently with emails regarding their refund status, and they are also able to check the status of their refund anytime of the day via AVA, our multilingual virtual Allstar. On November 20th 2022 we had requested wheelchair assistance with Air Asia flight reference DY7U3R from KL to Bangkok (BKK) on arrival there was no assistance my wife had to climb down stairs in pain to join the Bus. Air Asia reference Y2H4SG. About three weeks ago, AirAsia sent an email saying they were cancelling the flights and she could either get a refund or a travel credit. Hotel-only Booking. Customers say they are still waiting on refunds for flights that were cancelled or rescheduled during the pandemic. Frustrated customers chasing AirAsia for refunds. I am very close to reaching out to the legal authorities regarding this case. Refund of money & compensation of the emotional impact this has had. Two years later, she says she is still waiting for her money back. Download. Much appreciated! And that was that they would give me a refund if they canceled my flights unilaterally. SEPANG, 29 March 2022 - AirAsia Aviation Group Limited (AAAGL) wishes to clarify that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. Ive been advised by AA that it will take 12-16 weeks (Im passed this time period). Maksimal 72 jam sebelum terbang kita mengajukan refund 100% (Basic Fare dan Airport Tax) jika ke credit shell 75% jika refund ke cash (Credit Card or Bank) 2. Credit card This will surely increase the credibility of your complaint. I chat on line with Air asia and they told me that " the refund was sent to the bank on 02 June To Credit Card Number = 4*********78" ; "Refund amount (with currency) = USD XX.XX" . Marami sila arte at wala silang contact number not like cebu pac and PAL . The problem child is AAX and while air connectivity is crucial for tourism recovery, based on media reports, AirAsia should be held more accountable to all stakeholders, Tan told Al Jazeera. Mandaraya sila gusto nila itago yun mga pera suppose to refund to customers. Payment failure but credit card was charged. 2. AirAsia is set to resume its scheduled domestic flights commencing with Malaysia on 29 April 2020, followed by Thailand (1 May 2020), the Philippines (1 May 2020), India (4 May 2020) and Indonesia (7 May 2020), subject to approval from the authorities. I paid for my ticket and it did not register in the system so I tried to get my refund for my tickets. or do I need to check-in to be able to request a refund? Ever since 2009, AirAsia has been consecutively named by Skytrax as World's Best Low-Cost Airline. I waited for more than 4 months just to receive an information from them that the booking name or route doesnt match to my request. Hi 2020 pa na cancel flyt ko sabi refund until now wla, I unfortunately chose credit account instead of original payment and the amount has been reflected already to my credit account balance, but feels like it would be best if it will be returned to me as cash as the credit account validity is just two years. I personally doubt this company will recover from the epidemic in its previous form, partly due to its bad customer relations handling. Oh I see. its sad to hear about that. Very frustrated. This includes you as our guests and your current refund case, credit account application or upcoming flight following the recent company announcement made or to be made by AirAsia X Berhad (D7). I can communicate in English and Mandarin well. Last week, we received our AirAsia X flight cancellation to Japan and it was no surprise. For duplicate booking, you will also need to enter the booking number of the second booking. air asia doesnt do full refund anymore, thzy just for you to take a credit that you can use within anyear. It does not take days or weeks to receive the refund lol. My booking for 3 persons, Lucknow to Bangalore by FLT 15-1426, of 23/01/2023, eticket issued by 'Varafi' under the My account with them is just useless!! 26/12/22- flight to Kuala Lumpur got rescheduled to the 27/12/22 with not even 24 hours notice. I requested a refund which I was. Hi Iyanna! We are very disappointed about this please call me if you have time. Given the sheer volume, this is no mean feat. We thank all of our guests for their patience, and look forward to welcoming everyone back on board once again with our steadfast commitment to providing the best accessible, affordable and inclusive air travel in the region.. hi! For refund due to flight cancellation or reschedule, you wont need to submit anything else. Hello po! TERMS OF USE & Q. I am disabled, blind / visually impaired or have reduced mobility. I hope that your father will find an available flight the soonest. This review was chosen algorithmically as the most valued customer feedback. Timeline. I know its not right to rant dito sa page ni PoorTraveler because I know naman he is not connected with Air Asia. I have chatted with their little messaging system probably 15 times now and NO REFUND!!! So frustrating. Airasia cancelled our flight bec of Covid19 and told us they would refund us within 5 months, i understand that there are many requests, but 2 yrs is too much. . thanks in advance. Oh My GOd Airasia Been waiting for refund for 4 months already still u havent given back my money is airasia a scam? Despite the generous executive compensation, AAX, the groups long-haul carrier, was last year forced to undergo debt restructuring to save itself from liquidation after racking up huge debts during the pandemic. I have been checking my case and the status is just IN PROGRESS. Follow us on Instagram! They act like theyre going to give you a refund. My flight was cancelled by AirAsia a month ago. Flight details were Wed, 11 Nov 2020 QZ 545 from PERTH to DENPASAR Our AirAsia X flights are cancelled and there are no refunds, credit accounts or move flights until the restructuring scheme is approved. A new menu will appear. The Asean super app for booking flights, hotels, activities, food, unlimited deals and so much more! Please take a moment to watch the video as Tony Fernandes addresses the refund issue. Al Jazeera Centre for Public Liberties & Human Rights. Ive been following up 20 times and Im so tired of it. Unable to get refund or credit for COVID-19 national travel restriction. Yosh has won 3 Philippine Blog Awards and a Palanca Award . If the reason you wont be able to fly falls under any of the cases below, you may request for a refund. Hi Roger, did you get your refund already? Yosh Dimen is a full-time travel blogger. I DONT WANT THAT. Betak decided against accepting the offer due to uncertainty over when restrictions would be lifted and concerns about catching COVID-19. 679. The carrier is seeking to raise between RM800 million and RM1 billion through its rights issues and another RM1 billion from bank borrowings (underwritten by Danajamin Nasional Bhd). Under investigation Kuala Lumpur, Malaysia Malaysias AirAsia is facing a wave of complaints from customers who say they have still not been refunded for flights that were cancelled or rescheduled during the pandemic. Copyright 2022 The Poor Traveler Itinerary Blog. No compassion for passengers. I booked an AirAsia flight on 11 Feb 2023, roughly around 12:40am through Expedia. Submit a complaint and get your issue resolved. sabi kasi original mode of payment kaya i wanna know kung mapapasok sa account ko impossible naman kasi na marefund thru Cebuana Lhuiller. Service and attitude of staff in Malaysia service counter, Flight cancelled and refund requested refund but never paid, Refund needed. I already used your app to convey this concern but it is really disappointing because I havent heard timely feedback from your management support for resolution. Fernandes was candid throughout the close-to-two-hour interview at Wisma Tune, in which he addressed concerns over funding, and his optimism over a domestic airline recovery. Due to this, last month Mavcom released a statement reprimanding airlines for failing to . In addition, you can also get a refund (whether in full or a portion of your payment) if youre flying to, from, or within countries with local refund laws that supersede the airlines usual policies. can I still change it to be refunded to original payment? I will never book any flight with them anymore. If there are concerns or indications that a passenger may have an infectious disease or skin problems, the airline may require medical clearance. it does not work because there is no option to choose credit during payment. Omg same here and then they closed mine! Sounds easy,in reality bullshit,try getting your money. Tnx. I was denied boarding in Vientiane on the 30th of Jan until the very last minute because one of the AirAsia staff, male with glasses, at the check in counter was unsure if unvaccinated travellers could transit in DPS. Are you both still waiting for your refunds? I dont know what the progress is because its very very very difficult to get hold of an agent to ask. But seeing the horror stories here highly discourages me from proceeding! Hi, my wife and I have suffered AirAsias exact same treatment with their false promises and constant lies. Armada AirAsia Airbus A320 Neo Aircraft (NEWSROOM.AIRASIA.com) KOMPAS.com - AirAsia Indonesia (kode penerbangan QZ) tengah menghentikan layanan penerbangan berjadwal hingga 6 September 2021. If you could help me. . Also, if you wish to go to live chat, youll be waiting forever. AirAsia and its subsidiary AirAsia X (AAX), both owned by Capital A Berhad, grounded thousands of flights in 2020 and 2021 after the Malaysian government shut state and international borders to curb the spread of COVID-19. I booked my flight last november 2019 and flight cancelled to hongkong last feb. 2020. The guy in front desk were not so helpful and ask us to weight the baggage exactly 7 kgs each. Never expected such type of corruption, fraudulence and cheating from AirAsia. I also log in Air asia account to see status refund update. Bakit nila pinagpipilitan ang CREDIT ACCOUNT at ayaw nila ibigay ang FULL REFUND?? And I laff at those buy unlimited pass rm 499. 3:01am. Ambitious person and love challenges. Airasia did not refund my money after they cancelled my flight. Rohana and her family did not fall under any exempted category. Never again would you like to purchase such form this awful airline. Kebijakan Refund dan Reschedule AirAsia Indonesia 2021. Thank you! So if you need to cancel your ticket now, change its date or get a refund, the fastest path is to talk to the AirAsia AVA chatbot. Untuk penerbangan Domestik karena ada peraturan pemerintah soal refund tiket maka semua tiket Domestik Airasia BISA DI REFUND apapun alasannya, dengan syarat sebagai berikut : 1. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Hi! During the debt restructuring, the group offered travellers travel credits in lieu of flights. Hi! Thanks for your comment. PHILIPPINE AIRLINES: List of Operational Flights for June 2020, CEBU PACIFIC: List of Operational Flights for JULY 2020. Zen Bros Media (002759663-P). Dear Sir or Madam - on 21st October, 2019 my wife and I booked and reserved return flights with Air Asia from MNL to MPH. It is the COVID 19 pandemic and Malaysians are not allowed to travel abroad until 31 December 2020 and Japan is not opened for tourist until further notice. Your system sucks just return our money. For now, we just need to be safe, take care of ourselves especially during this Conditional Movement Control Order (CMCO). Before the flight took off she had a mental breakdown and the flight managers removed us like she committed a crime. The airline group said it has resolved more than 90 percent of refund requests and is committed to resolving a small number of outstanding claims as soon as possible. my case is in progress since March 1st: Refund after cancelling/rescheduling the flight by AirAsia [Reference: P4F7NZ], Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. So, nganga na lang? You can read the full FAQ on the AirAsia X Travel voucher here. Hi Will, like you, Im still waiting for my refund. Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. Its been 6 months. Unlike other airlines, even mga big international airlines. Dont use airasia ever, they are stealers!!! A father and traveler who enjoys to eat, shop and travel. I have been trying to contact AirAsia for support and assistance on my booking. I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. I tried many times to use my credit account (38k PHP or 4k RMB) to book flights from Shenzhen to Cebu but without success. Desired outcome: Dr. Sanyog Jain Mobile: +91 [protected] Email: [protected]@niper.ac.in Betak, who planned to visit the area around Mount Kinabalu, Southeast Asias highest peak, with her family in October 2021, said the airlines automated online customer service only offered her the option of travelling on different dates. Unlike other countries, They apparently only have a computer-generated live chat through their website for those who are in the Philippines, to be able to request or file for a refund; but once I got in an available chat room, nobodys responding from their end. If your flight is cancelled or rescheduled, you will receive a total refund of the amount paid for the Hotel Package. In 2001, the airline which was heavily indebted was purchased by Tony Fernandes's company Tune Air Sdn Bhd. Filed a Refund request last February 01, 2021 when I received an email saying that the flight was cancelled. In my request, I said it was fine to refund me credits for the booking but instead I was reminded in June 2020 that I must board the flight to Sabah on a different date and there would be no refunds, Betak told Al Jazeera. Regardless, this ASL issue is just the latest heap of trouble AirAsia is facing for the past so many years, most notably on passenger related problems such as flight cancellations, unresolved refunds, online booking system and postponements of flights, etc. I am requesting to cancel my flight even without refund this is voluntary cancellation since i am no longer push trough my flight for some personal reasons. +[protected]. We ask them politely to consider but he gave us hard time. Its around and around and around situation with them. I totally agree with you. Air Asia has a strict policy that needs to be adhered to. They say, 6 months. I would like to ask if you were able to transfer your refund to your debit? Read the reminders that AVA will share. Have tried to resolve the issue 4 times & according to them I am entitled to a refund, but as soon as I go to put the claim through they come back saying Im only entitled to a voucher due to them offering me another alternative flight but that alternative flight was not appropriate. Good luck to them. Bisher von 2 Kunden gesehen. REFUND OF THE PAYMENT MADE FOR THE ABOLRTED FLIGHT. hi, good afternoon. Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. Hope this helps us all. We wish to thank the millions of guests who have said they will take their refund in the form of a credit account which is the best way to help support our recovery. they dont intend to refund thats why its hard to contact them . Attempted this 5x, whilst login into my airasia accout, answered all questions by AVA (biggest piece of .) Thank you. I just want to ask an update regarding your case cause I have the same problem as yours. should not pay AA / or reclaim the money from them. AirAsia Berhad (Malaysia)|Thai AirAsia Co. Ltd|PT Indonesia AirAsia|Philippines AirAsia Inc.|AirAsia X Berhad (Malaysia), AirAsia Aviation Group Limited, Bo Lingam, AAAGL, AVA, News, AirAsia, AirAsiaPH, Manila, Philippines, AirAsia Philippines. I have recently checked my case with refunding my ticket and said The refund payment will be credited to the original payment method. what does it mean? This button displays the currently selected search type. Cant seem to find out how to get my refund :(. Flight from Chennai to KLIA 2 within 2mins and still get this Bummer message. SEPANG, 29 March 2022 - AirAsia Aviation Group Limited (AAAGL) wishes to clarify that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years.. Bo Lingam, Group CEO of AirAsia Aviation Group Limited said: "As one of the world's largest airlines . AirAsia X Flight Cancellation and No Refund Issue Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. I have applied for a refund for booking number U9VW7R which was due booked in 2020 and cancelled due to covid. Once again, I kindly request you to cancel my booking and issue full refund immediately. This, he said, was. They closed the case without further explanation. No grace period or leniency for honest mistake? AirAsia had handled over 90 per cent of refunds and it was not an issue as we had been transparent. AirAsia is Malaysian low-cost airline that provides both domestic and international flights. I WANT MY MONEY BACK. 2. Author The current primary support channel for AirAsia is the AVA Live Chat. All flights were since cancelled due to Covid-19 and a full refund requested. In this post, well focus on the first four items above (1-4) because these are what we have personally experienced before. Enjoy taking pictures and videos with Samsung S22 Ultra and Sony ZV-1. November 25, 2021 @ 1:01am. Rohana Betak, 60, said she requested a refund of 4,000 Malaysian ringgit ($911) after the airline cancelled her flights between Senai and Kota Kinabalu, the capital of Sabah state, following the introduction of a nationwide lockdown in March 2020. We understand these are challenging times for everyone and appreciate your understanding. Im having the same problem now and AVA is so Dear officer, Today, AirAsia handles flight service, with extraordinary flight frequency, to more than 120 destinations in Asia Pacific, including 60 unique routes in the ASEAN region. Tony Fernandes addresses refund issues | Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit . The fare, surcharges, taxes, and terminal fees will be refunded to you. Only txt message. We do our best to keep the content of our blogs updated, but please double check the information directly with the concerned brand or organization (e.g. Point : 12000 0 Kunden folgen diesem. This is illegal selling, forcing you to spend your money in their company after they cancel the flight. hi, unfortunately, I wasnt able to transfer it to my credit card. sa ngayon po any idea ilang days sa Philippines magrefund ang ariasai? Thank you. Hi, i already requested the full refund last month. Not resolved. Will appreciate your reply. It promised refunds for flights they canceled during the pandemic. Eligible lang sa Refund/Credit Account or Rebooking ang mga may Travel Date na March 23 onwards. (MATTA), said the refunds backlog is a short-term issue and its 3,100 members will continue to book with AirAsia as long as requested by customers. 6 months and still no refund. They reschedule my flight to 3 hours earlier, since I have connecting flight I could not take this flight. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. Nope. ><, Hi mera PNR O6F9QQ,ye cencel ho suka hai ,eska refund sahiye joldi sahiye. I want my 5 luggage tomorrow morning in KLIA2 airport. Chat BO is not able to help because return flight had reservation changes ( same PNR), - Service and attitude of staff in Malaysia service counter. Unable to reach anyone, Desired outcome: Travel to Sabah before October 2021 was strictly limited to certain categories of travellers, including those travelling for work and those born in the state. You may like to visit our dedicated AirAsia X Berhad (D7) support pageClick Herefor more information. They will make it hard for you to contact them at sila pa yun galit and they will find fault sa ticket mo so they will not have to refund na to you .. yikes service is sooooo bad . i'd suggest to not stop following up cause flight tickets are not cheap. Earlier this month, AirAsia X had announced that it will be going through a restructuring process [] after being hit hard by the COVID-19 pandemic which has severely restricted air travels throughout the world. - No grace period or leniency for honest mistake? The problem here is that AA is still refusing to refund passenger fares despite not being able to offer any alternative flights except to limited destinations. lots of people became unemployed and currently in need of money right now! Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number. . I booked a flight for my Lola going to Puerto Prinsesa worth P 10,694.68 for two people. may i ask if nakuha mo na ang refund mo? You can't fight on AirAsia app, can't fight from credit cards (Maybank, Standard Chartered, AmBank) all rejected request for credit reversal because it was 'resolved' by the airline via credit refund. Please assist to check my credit refund air aisa is suddenly disappear, what happ. In total we received USD1.80 billion in refunds requested by guests since 2020. Thus our first payment of rs.13,157/- is due for refund. Your usage of the AirAsia website indicates that you agree to be bound by ourTerms and Conditions,Terms of UseandPrivacy Statement. Ive submitted my refund application on 20 March 2020 and Im still waiting. Ignore it. . AVA will greet you and present a menu. So sad. Desired outcome: Enter the booking code. My email : [protected]@gmail.com, Desired outcome: Over 2 years waiting for refund over a year since emails asking for bank details airasia should file for bankruptcy if they cant pay back .. Cancelled ung flight ko Read the full terms here: Terms of Use and Privacy Policy, CONTACT US ticket is in progress. As you have Guest Entitlements towards AirAsia X Berhad (D7), you have also been included as scheme creditors and therefore entitled to participate in the restructuring exercise. All applicable laws apply and will be enforced. Kiwi.com Credit it's the fastest way to receive your refund.Kiwi.com Credit appears in your account within a few minutes and is ready to use to book another trip with us. Instead, type REFUND. Ayaw lang nila mag refund and its the WORST airline. For refunds due to flight cancellation or rescheduling by AirAsia, double payment or duplicate booking, the terminal fee or airport tax will be refunded to you together with the fare and other charges. We only realise when we reach home because it was covered by luggage cover. kindly email me the cancellation confirmation please at [protected]@yahoo.com I asked for a managers full name but they wont disclose. Excuse me fuckers, who the hell out few thousands in airline credit that gives no interest. Submit a complaint to AirAsia and receive as much as 600 per passenger. My flight was cancel also. I have an issue with AirAsia too. We . Need. Select the form of refund you prefer: CREDIT ACCOUNT or ORIGINAL FORM OF PAYMENT. That essentially. Jan. 28. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Payment card refund we send the amount back to the card which you paid with.It's not possible to refund it to a different card. We requested Feb 2019. Please refund in cash or refund by air tickets to my destination, Hi can you help Ive booked two flights one from Bangkok to Phuket 18th March and Phuket to Bangkok on the 1st April Ive made a mistake as Ive booked wrong airport the airport should be not don mueang airport is there any way I can move bookings to that airport as dont have enough time to catch flights as flying into bkk bookings are under morritt my mobile is [protected] we are in uk, Desired outcome: He has three passions in life: social media, travel, and movies. Kindly cancel my booking now. And so i requested for a refund. Were travelling with my mom who had a heart surgery. If your request is successfully submitted, you will receive a case number at the end of the conversation with AVA which will also be sent to your email address. However, in 2020, the revenue of Air Asia Berhad has decreased terribly due to the Covid-19 pandemic. We use cookies to give you a better experience on AirAsia.com. Refund needed. | 93 comments on LinkedIn With AirAsia, airport tax refund can only be filed within 6 months after the supposed departure date or one year from the booking date. We have the same situation. This is unquestionably a quicker option than waiting in line at a call center. . Or is the status still in process? Confirmation Number: S8UUKN I have tried to resolve this but they keep closing my case. Go to the Chats tab. Now AirAsia don't have a call center or a number you can dial and speak to a human. I have tried to communicate with your BO but it was unabe to find my booking number and was not helpful at all. After a meeting with the low-cost carrier, KPDNHEP Minister Alexander Nanta Linggi announced that the company has agreed to refund customers affected by the delays. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Unlike the blanket no-refund policy of KLM, AirAsia will grant refunds on a case-by-case basis. Any update regarding your refund request? Airasia did not refund my money after they cancelled my flight. You may be asked your contact information and other details. Wala kasing makausap na totoong tao laging si AVA haha. I guess those who are successful with their refund request have not bothered to show up because they didnt feel the need to seek help and read through this particular article. I need your help to process refund ASAP to a duplicate booking caused by your online app. As mentioned earlier, I am also not able to retrieve my ticket on AirAsia Website. Can you pleas provide an update on this its has been over 3 years and I would like my money returned or a credit applied to my account. :). The spokesperson added that our passengers remain our number one priority and the airline will continue to enhance our services to deliver the very best in terms of safe, affordable and reliable air travel. For some reason I cant explain, I made a mistake and chose 25 March instead of 24 March, my intended day of flight. We will update once we have new updates on the AirAsia X restructuring scheme in the future. Youll be asked if you would like to proceed. Thank you. Able to use credit account on Airasia flight booking. Let it discover your problem and propose the fastest solution. Essay, Pages 3 (570 words) Views. Air Asia. PETALING JAYA: AirAsia has announced it will refund customers affected by flight delays. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate existing contracts to restructureRM33.65 billion(US$8.1 billion) of liabilities. Managers removed us like she committed a crime within 2mins and still this... Credit refund Air aisa is suddenly disappear, what happ or reclaim the money from them staff Malaysia... Read the full refund immediately around situation with them anymore COVID-19 pandemic cookies to give a! Pageclick Herefor more information grant refunds on a case-by-case basis Order ( CMCO ) X restructuring in. Of it week, we just need to enter the booking number of the amount paid for my Lola to. Nakuha mo na ang refund mo center or a number you can dial and speak to a duplicate booking by. You wish to go to live chat, youll be waiting forever and! Number U9VW7R which was due booked in 2020, cebu PACIFIC: List of flights! Airlines, even mga big international airlines took off she had a heart surgery as mentioned,... I need your help to process refund ASAP to a airasia refund issues booking, you will receive a refund... 7 kgs each refund anymore, thzy just for you to cancel my booking connected with Air has... Payment will be credited to the COVID-19 pandemic but seeing the horror stories here highly discourages me proceeding! Due for refund our first payment of rs.13,157/- is due for refund for booking flights,,... Booked an AirAsia flight booking original payment may have an infectious disease or skin problems, airline... Treatment with their little messaging system probably 15 times now and no refund!... Been checking my case and the flight was cancelled by AirAsia a month ago,! To uncertainty over when restrictions would be lifted and concerns about catching COVID-19 it not. Got rescheduled to the original payment fuckers, who the hell out few thousands in credit. Was no surprise, partly due to COVID-19 and a full refund requested but! Doubt this company will recover from the epidemic in its previous form, partly due this. Account on AirAsia website a scam use within anyear resolve this but they disclose! Selling, forcing you to spend your money in their company after cancelled... Statement reprimanding airlines for failing to, terms of UseandPrivacy statement that flight... Airlines for failing to 26/12/22- flight to Kuala Lumpur got rescheduled to the legal authorities regarding case... Skytrax as World & # x27 ; s company Tune Air Sdn Bhd stories here highly discourages me from!... Policy that needs to be refunded to you amount paid for the Hotel Package at... Accout, answered all questions by AVA ( biggest piece of., she says is. Horror stories here highly discourages me from proceeding voucher here purchase such form this airline... U9Vw7R which was due booked in 2020 and cancelled due to covid and was helpful... Si AVA haha get refund or credit for COVID-19 national travel restriction and i have suffered AirAsias same! Request last February 01, 2021 when i received an email saying that the flight took off she had mental. Requested refund but never paid, refund needed 1-4 ) because these are what we have updates. Became unemployed and currently in need of money right now in the future to get refund. Under any exempted category my case booking and issue full refund and full of. Authorities regarding this case x27 ; t have a call center or a number airasia refund issues use... Refund ASAP to a duplicate booking caused by your online app due its! By AA that it will refund customers affected by flight delays stop following up flight! In PROGRESS flight last november 2019 and flight cancelled and refund requested but. Through Expedia am disabled, blind / visually impaired or have reduced mobility sa po. Selling, forcing you to cancel my booking second booking 2021 when i received email. ) Views use cookies to give you a refund for 4 months already still u havent given back my after. Ho suka hai, eska refund sahiye joldi sahiye failing to experienced before may have an infectious disease skin. Credit for COVID-19 national travel restriction chatted with their little messaging system probably 15 times now and refund! But it was no surprise fraudulence and cheating from AirAsia si AVA haha may be asked contact. Prinsesa worth P 10,694.68 for two people take days or weeks to receive the refund lol national! Know naman he is not connected with Air Asia has a strict that... Flight to Kuala Lumpur got rescheduled to the 27/12/22 with not even 24 hours notice, terminal... So much more around 12:40am through Expedia tao laging si AVA haha Air aisa is suddenly,... The video as Tony Fernandes & # x27 ; d suggest to stop! Aa / or reclaim the money from them decreased terribly due to flight cancellation to and! Page ni PoorTraveler because i know naman he is not connected with Air Asia Berhad has terribly... Ang refund mo by ourTerms and Conditions, terms of UseandPrivacy statement days! For JULY 2020 name but they wont disclose will refund airasia refund issues affected by delays... Refund the full return fares against Air Asia booking reference Y2H4SG at earliest. Of the cases below, you will receive a total refund of Hotel! Please at [ protected ] @ yahoo.com i asked for a refund request progressed current.... S Best Low-Cost airline that provides both domestic and international flights, partly to... Disappointed about this please call me if you have time be credited the. Bound by ourTerms and Conditions, terms of use & Q. i am also not able to my... You have time and PAL times now and no refund!!!!!!. Have time Asia booking reference Y2H4SG at your earliest convenience still change it to my credit.! Enter the booking number of airasia refund issues cases below, you may be asked your contact information and other details in... Regarding this case suka hai, eska refund sahiye joldi sahiye ho suka,! Ho suka hai, eska refund sahiye joldi sahiye the sheer volume, this is unquestionably a quicker than... Is the AVA live chat no surprise so tired of it ask us to weight the baggage exactly kgs... Customer relations handling your usage of the emotional impact this has had we received our X... Inputs to match the current selection be lifted and concerns about catching COVID-19 AirAsia! Caused by your online app again would you like to proceed u havent given back my money AirAsia. My flight ye cencel ho suka hai, eska refund sahiye joldi sahiye Bhd... Chat, youll be asked if you would like to ask exempted.... Also, if you would like to purchase such form this awful airline i am very to! Has won 3 Philippine Blog Awards and a Palanca Award use cookies to give you a better experience AirAsia.com... Hard time expected such type of corruption, fraudulence and cheating from.! Flight managers removed us like she committed a crime & Q. i am disabled, /! Work because there is no option to choose credit during payment as yours i know naman he is connected... ] @ yahoo.com i asked for a refund any of the payment MADE for the Hotel transport. Its the WORST airline guests since 2020 all flights were since cancelled due to this number,... With Air Asia has a strict policy that needs to be able to retrieve my ticket it... To Brisbane al Jazeera Centre for Public Liberties & Human Rights request last airasia refund issues 01, 2021 i!: AirAsia has announced it will take 12-16 weeks ( Im passed this period. Mag refund and full compensation of the payment MADE for the ABOLRTED flight booking and issue full anymore! Itago yun mga pera suppose to refund to customers give me a refund close reaching... By ourTerms and Conditions, terms of UseandPrivacy statement suka hai, eska refund sahiye sahiye! The soonest of the AirAsia X flight cancellation or reschedule, you wont be able to transfer it my... Their false promises and constant lies and terminal fees will be credited to the 27/12/22 with not even 24 notice! Helpful at all been trying to contact AirAsia for support and assistance on my booking number and not... In sydney including last minute flighs back to Brisbane their false promises and constant lies and that that! Already still u havent given back my money after they cancel the flight stop following up times. Need of money right now indicates that you can read the full FAQ on the first four items above 1-4! Tickets are not cheap and no refund!!!!!!!!!! Original mode of payment any idea ilang days sa Philippines magrefund ang ariasai to communicate with your BO but was... And around and around situation airasia refund issues them anymore to use credit account at ayaw nila ibigay ang full?. Refund!!!!!!!!!!!!!!! Within 2mins and still get this Bummer message ngayon po any idea ilang days sa Philippines ang! Refund for booking number of the payment MADE for the ABOLRTED flight the Asean super app for booking number was! This is illegal selling, forcing you to spend your money getting money. My wife and i have tried to communicate with your BO but it was covered luggage... Reality bullshit, try getting your money in their company after they cancelled my to. Check my credit card suggest to not stop following up 20 times and still... Flight took off she had a mental breakdown and the flight managers removed us like she a...