I hope this helps. I also forget the name of this dessert. I see the pictures above with small slides that are attached to a little house, is that all? Grab your mask and fins, and follow your guides through the underwater world of Yal Ku Lagoon in Akumal. I would maybe ask them ahead of time, or check at the front desk and ask. Anyhow I had a great time and Ive booked to go back again in November -December. Its a spacious room with two double beds and a huge jacuzzi. Luxurious rooms boast Free WiFi, a daily refreshed mini-bar . Thanks again! There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. I know you boys are young but did you notice an area that seemed to have more older teens? So, whether you prefer a unique cocktail or a classic drink, you can enjoy top-shelf sips from the resort's expert mixologists. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. Succulent roasted duck served on a root vegetable mash. Based on the location of the resort, I would suspect the seaweed will always be there. We are glad you found the post helpful. The main reason we chose this resort was because of our soon-to-be-4-year-old (will have his 4th birthday at this resort!) We did not end up swimming in the sea during our stay (we prefer pools because our boys have limited swimming skills), but we did spend time walking up and down the beach and made a few sand castles. Moon is like a small village and Sun is a small resort. And, no we didnt swim with the dolphins. Dear Erin O,After many years of enjoying and sharing experiences at our resorts, we are delighted that on this occasion we were given the opportunity to serve you for the first time, to be your hosts and be part of this wonderful experience. So were planning on going in September. Check the lobby for signs with location and times for these dinner shows as they vary nightly and are included. If saving chairs, use something unique like a book (not just a white towel like everyone else). Thanks We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. This is the adult only pool at the Grand at Moon Palace. Do you know/recall if you can leave the kids at the kids club? We sat and talked to him for a while and then he let my 16 year old daughter play the piano (she has been playing 8 years) so it was amazing how he connected with her and showed her what he does. He also enjoyed the lentil soup. Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. When we first arrived at the resort, our room wasnt ready so we decided to kill some time by eating at The Grand buffet. The Grand offers room service throughout the day, but we only took advantage for breakfast. This way all of the staff know not to feed your child something that can hurt them. Is it difficult to travel between the resorts and around the Grand itself because of the size? Wondering if there is a kids club that is unparented where you can leave your kids for a while. It will be a pleasure to serve you!Kindest regards,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. It was a little frustrating. Were told the resort has a pillow menu if you dont like the pillows provided. Receiving this recognition from Habibi is very gratifying for us since we managed to captivate your senses and emotions with the delicious dishes that are offered. If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! We had a blast. A stellar all-inclusive package covers food and top . Also are any of the pools at grand side heated? Also do not overpack!!! I (Cam) foolishly wore a white T-shirt that is now no longer with us. Bienvenidos al Hotel The Grand at Moon Palace en Cancn! Thanks again for everything! We just had recent trip from 07/31/2018 to 08/06/2018. We struggled with the tipping etiquette as well. You can order freshly grilled burgers steak, fish, beef and chicken so you dont have to settle for burgers that have been sitting under a heat lamp for hours. Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. Daily cleaning is not consistent - if you require room cleaning for the day, make sure you press the button by the door to indicate maid service desired. Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . For Diamond access I believe you need to be a member, or book through a member but were not entirely sure how it works. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. Or is it now only if you stay at grand? I have to name a few Magaly in vacation planners was the best she made our trip planning stress free and went above and beyond Aldo in the bowling alley & teen lounge was awesome to our son he even spent time teaching our son bowling basics .People like these make our vacation greatThank you !! The floors are all marble, so it can be slippery if you drip water on the floor. Im staying at the Grand this summer and have watched many videos and read tons of reviews and youre the only one that mentioned the little bike and scooter path. Thanks. She was super pushy and when we said no thanks, she basically implied it was mandatory. Could you please share if you booked your dolphin experience in advance or when you were onsite? At least $200 in $1 or $5 bills. He was absolutely wonderful every single day, at every single hour. Go 1.5 hours early and a guide will take you through a hydrotherapy routine that involves sauna, cold room, steam room, scented showers, mud masks, etc. Great review! Gabino plays from his soul. I did not see any pictures for JC Steakhouse in your review. We didnt buy anything, but they did have sunscreen, hats, play things for the beach, etc. The food at The Grand was a pleasant surprise. It makes your evening romantic, harmonious and with a very positive vibe. This was Nicoles favourite dish from our visit. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company.Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). There are limits on how much you can use with certain activities, such as $650 max at the spa. Thanks for giving an in depth review of the resort. If you like long walks on the beach, this beach has you covered. Hi. We did not spend time at the adult pool (because we had our boys with us). They truly deserve it. Dear Barbara_RochMN,When creating the concepts of restaurants at The Grand, we thought that each one should have a unique personality that would surprise the palate of each of our guests and be a unique culinary experience. Our youngest boy, Connor, is allergic to raw forms of dairy and eggs. We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. The landscaping is still quite new. Would definitely return to the Grand again in the future, but will never buy a membership. Were going there in January. I wish you guys great lives (and always be safe!) Thanks so much leaving to go there 6/22 for a week. Do you know what is included with that? Are there activities for that age? Guests are provided a breakfast room service card to complete and hang on the door before you go to bed. The interactive games are very cool. If you plan to take a day trip, consider visiting at Xel-Ha. You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. Moon Palace Cancun is a gigantic family-friendly all-inclusive luxury resort along Cancun's Riviera Maya, about a 15-minute drive from the airport. There are a million pools and different entertainment options everywhere. We appreciate your comments as it will help us to double efforts to provide better communication of our resort to our guests. The beach was perfect no seaweed like our visit in July. Thanks for the great post. Tripadvisor : Moon Palace The Grand - Cancn, : 12,159 , #41 272 5 5 Tripadvisor We are traveling with my daughter and her family, they have a toddler.the kids pool at sunrise is very cute, do they have similar at the grande. We did visit the kids pool at sunrise and it was fun. Guests like you make our Palace family full of joy and satisfaction. Its a simple and innovative solution that makes communication super easy. I have been trying to figure out the new grand lay out as we now have a toddler I have to plan vacation a little more to accommodate him. Hi. thanks for your review. It was a lot of food! The seaweed on the beach is an issue for some, but it didnt bother us because we prefer the pools anyways. Presentation, taste, and experience four star! And was the water at the beach swim able or did you enjoy being in the sand? To be honest, we didnt notice. These seafood mini-tacos were incredible. You sign them in, and they have space to play but its not really supervised. I have zero complaints or negatives on any of the restaurants or food.Given the success of this new section, we will need to get out to stay at the new Cabo and Jamaican resorts. They are all in the same section of the resort. During our visit the resort put on a Magic Show, Michael Jackson impersonator music concert, sand art show and the Lion King show. Travelled during spring break (near full capacity), two adults, two kids. My son will definitely like that. My 6 yr old found upstairs pretty boring, more for the younger kids. We are going in January 2019, have been going since 2001. We watched to the magic show and the magician was really good. Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! Aside from tips, did your family spend in addition at the resort? Thank you for giving us the opportunity to host you and we hope that in the future we will have a chance to welcome you back. How is the Beach at The Grand at Moon Palace? You can make reservations, check the daily list of events, along with other things. This is such a great review. Were glad they actually use fresh salmon and tuna for their sushi rolls. Just looking at all your pictures of the amazing food. While the hotel itself was great and the Kids Zone and Wired were amazing - 17 in our group on 20 are now ill with some sort of stomach bacteria. The resort was beautiful. Food was good and a lot of places to eat. We didnt visit the Awe-Spa during our visit but we think its worth mentioning. We leave for our trip in less than 2 weeks, and have been extremely disappointed after hearing such awful reviews of the beach & no reef. You pay 35 dollars each way by taxi to go there. I am very happy I stumbled upon your review; it was wonderful reading & gave me good information. Hi Patricia! When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. Family: Two kids 4-17 Stay, Play & Eat Free (valid through 1/04-12/23/19; booking date restrictions apply). That would be too dangerous. I wonder if you know if the beach has food and beverage service with waiters We paid extra money for ocean view room and could not even stand there in balcony. Or has Moon Palace Golf & Spa been renamed The Grand ? More, Dear Missy_luvs_sunshine,We cannot be more thankful with you as you have shared an outstanding review from your recent holiday with us. The pools are smaller and spread out around the resort. So cute. We felt safe, pampered and entertained throughout our visit. Your email address will not be published. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. I attend the Grateful Dead one but I know Phish and other bands are booked there. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. If you ask her any questions about logistics on the resort, she will just refer you to the tour where you will learn everything. Every pool is full service and theres usually a bar nearby. Thank you so much for your reply, well go to the bank and stock up on small notes! I assume checkout is mid morning. Share your feedback in the comments section below. Thanks, Mitchel. thanks. We thank you for your support. 3. No, the noise was not that noticeable. The restaurants offer a variety of wines from around the world. The beach is beautiful and the loungers are so comfy. It is important that you have addressed this situations and nothing will be more important than learning more about this experience. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. We may have overindulged a few times, especially at the Japanese Fusion and Lebanese restaurants. Jade Restaurant at The Grand at Moon Palace, Tavola Restaurant at The Grandat Moon Palace, Cusco Restaurant at The Grand at Moon Palace, Habibi Restaurant at The Grand at Moon Palace, Guests at The Grand have access to 3 resorts, What you need to know before you visit Xcaret, Heres what you need to know before you visit Xcaret, Una Vez Ms! The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. We spent time at all of the pools and lobbies. We are just trying to figure out how much to bring in US dollars, with tips included. Yes, you read that correctly. You pay the same price, but we get a small commission for every booking. In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. Yes there was seaweed on the beach. Hi, and the food. Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 Do you know if we stayed at Sunrise would we have access to the grand water park and activities? Weve read in other reviews regarding seaweed always snooping around the beaches but, hey, the pools are awesome, right? Maybe presidential suites? Anyone know how many slides are available for toddlers? That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. Several friends are coming with children, looks like the perfect resort for them and those of us without. If so how was your experience with this. Theres also a selection of traditional Mexican breakfast items available. Language: English. They love these seats. Wondering if anyone used resort babysitters to have a night out? Great job reviewing the resort. Wifi requires no password. Hi & as others have said, thank you for all the details in your review. The sushi at the Grand Buffet is legit. They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. TheGrand_GM, Manager at Moon Palace The Grand - Cancun, responded to this review. Thanks for your review. They tell to use sister resort called beach palace if you want to to go beach. You mentioned that in The ninth pin Bowling & Bar, it was the only place in the Grand that wasnt all-inclusive, was there a fee for entering? The resort also offers a dark beer option (I believe it was Dos Equis Amber), which we prefer over the watery lagers that most all-inclusive resorts serve. They seemed to be very careful, and we didnt have any issues. Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. The Grand offers so much that you might not want to leave the resort. See photo above as evidence. Thats a lot of squid! We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. Hello, To visit the Grand, if you book at Nizuc, then you need to pay for day rates and with 5 people, that could get expensive. But, Im happy to hear that they are ensuring that everything is safe. You can see the planes flying in the distance, but its not annoying. It doesnt work the same if you are staying at the other resorts. The tractors were also annoying, my daughter couldnt go dip her feet in the ocean for 30 seconds without having to run back to clear the way for 2 tractors that were constantly going back and forth to clear seaweed on the shore line (not safe at all) at many times during the day. Thank! The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. [Passive] . When we challenged her on it she retreated. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Even at the pools, the beers are served in tall non-breakable glasses. The shower in our room even had kids shampoo. There is a kids area thats unparented for older kids. Thanks It was acceptable but it was rather bland and lacked variety we are used to at the main buffet restaurant at other resorts. If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution. HOWEVER, after reading your review, I am personally re-energized & cannot wait! Enjoy! For your review it was fantastic!!! . These are sales people (keep this in mind, they are not concierge but may be referred to as such.) As you can see from the photo above, this is MUCH more than a few kiddie slides and splash pool. I really want to stay at the grande but feel Ill be giving up our beach views from our room. This is one of many games that get kids moving. There are plenty of pools, activities, games, shows and restaurants to keep you and your family entertained for days. It will be easier to get in an out with a foldable stroller. There are plenty of chairs, umbrellas, couches and loungers at the beach. We prefer the pools anyways. Your kind comments will be shared with Aldo and Magaly who will be grateful for your soon return. But when we were there it wasnt as hot so staying in the water that late would have been a little chilly so we never actually in it until it closed. Erin. We will be there the end of May and I have actually booked the Grand and Nizuc. Regardless of knowledge level - every single person made an effort to provide that exceptional Palace service we are used to.Our favorite pool was at Los Tacos. Theres a lot to do and many pools to hang out at. These private rooms are great if you visit the resort with a group of friends. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Not a bad spread! In order to access the Grands restaurants and its spa, you have to purchase either a day pass or night pass. Cov 19 did limit some events. The Grand has an indoor bowling alley on the property The Ninth Pin Alley. Our boys enjoyed the simple penne pasta with butter. When we got there, my wife had to ask me a bunch of questions as I almost felt like Ive been there before! Im glad you found the post helpful. Totally wonderful. We always could find a chair and restaurant seating also wasnt an issue. Rooms come fully stocked with a mini bar, snacks (chips and oreo cookies) and coffee (real coffee, not instant coffee). No need to bring your snorkel gear unless you plan to leave the resort. Let them run free knowing they are always supervised by our trained staff. Travelled during spring break (near full capacity), two adults, two kids. We spent time at most pools and did not have trouble finding loungers. Do we need to pay for any food or special beverages in the resort? more. Is the Grand at Moon Palace Family Friendly? It is undoubtedly a pleasure to receive your comments because at The Grand we always seek to have the best team, which is committed to our guests and will always aim exceed their expectations. For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? They provided floats for the lazy river . Thank you so much for the time you put into this review!! This area will be thick and lush in a few years. Before you are seated at a restaurant, the first thing the host does is ask for your room number. Hello and thank you for the incredible review, comments, and photos! Sign-up for our newsletter to receive free travel information and family travel tips, Photos from our stay at Marriott Ko Olina Beach Club in Oahu, Hawaii, Everything you need to know about Xel-Ha Park in Riviera Maya, Mexico, Heres what you need to know before you visit Xcaret in Mexico. and well make sure to visit you again soon. Set on the beach, The Grand at Moon Palace is indeed quite the grand resort. What to do???? Just behind the kids water playground, underneath the giant water slides, is a bike riding course. Bus also available to take you between resorts from lobby to lobby.Tipping - there was no pressure at all to tip. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Your review was amazing! Trying to accommodate both husband and child with out making things too difficult. When we travel, it can get confusing when we explain that he can have some dairy and eggs in a cooked form (like a muffin), but not in a raw form, like cheese, milk or butter. Make sure you book this early as they fill up fast for free and resort credit eligible services. And your boys are very cute! Im glad I found your review before visiting the Grand and wanted to thank you for putting so much effort into the entire page, especially the kids area. Connor had fun floating down the lazy river with his Mama. The best part is that you dont need to keep track of your towels. If you stay at the Grand, you have access to all three resorts. Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 1,000 accommodations offering double whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities, aromatherapy and pillow menus, and complimentary calls to Continental US, Canada, and landlines in Moon Palace The Grand - Cancun: Impressive considering - See 12,162 traveler reviews, 10,244 candid photos, and great deals for Moon Palace The Grand - Cancun at Tripadvisor. The beach is a no go for us.. We dont visit Mexico to see and smell a horrible beach. We just had a drink in the lobby bar while waiting, and the kids played in the games room. This may have been one of our favourite bowls of ceviche ever! The Grand at Moon Palace Cancun offers so many opportunities for play with a variety of attractions and diversions. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. It was nice that we didnt have to make any tough decisions. What is your opinion on the Grand vs the other Moon Resorts? If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. The water park at The Grand is amazing! Yes, please return and share your experience, Im sure others will appreciate that. We are heading to The Grand at Moon Palace in November. Might sound stupid but I cant seem to figure it out. Seafood options at the poolside buffet. Ask Missy_luvs_sunshine about Moon Palace The Grand - Cancun, Ask 896erino about Moon Palace The Grand - Cancun, Ask Grace D about Moon Palace The Grand - Cancun, Ask Barbara_RochMN about Moon Palace The Grand - Cancun, Ask RonaldH19700 about Moon Palace The Grand - Cancun, Ask Sharon A about Moon Palace The Grand - Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, Fiesta Americana Condesa Cancun All Inclusive, Book Direct for the Lowest Rates and Exclusive Benefits. SNORKEL XTREME. The Wired Teens Lounge is meant for teens ages 13 and above, but we saw kids of all ages (including adults) playing here. This is the kids pool at the Sunrise Moon Palace. Then you dip the meat in one of three sauces. Great review! LIVE THE ALL-INCLUSIVE BLISS OF MOON PALACE RESORTS Enter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. The waiter here was also great and very helpful. And I would bring a smaller packable stroller, in case you want to take the shuttle around. What view is better, to garden or resort? For the youngest kids club, I believe the youngest age to be left alone is age 4. This section is gated, so kids cannot enter or exit without being signed in or out. There are pictures of it above (it has small waterslides). I would suggest downloading their app. Yum. They will also like the shows in the evenings. The Grand has kicked it up a few notches in terms of luxury and mind blowing family friendly amenities. 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. Layout: Resort consists of 3 hotels. However, my daughters are 16 & 19 years old..Is it mostly for families with smaller children? Staff was always friendly and we were glad to tip them for their hard work. You pay more for this privacy and convenience, but its a nice feature if youre not wanting to hang out with other guests at the big pools. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. 16 & 19 years old.. is it difficult to travel between resorts... Maya several times, but its not annoying Lebanese restaurants a small commission for every booking one! And well make sure you book this early as they fill up fast for Free resort. We were glad to tip beverages in the future, but my guess is they likely! Sushi rolls notice an area that seemed to have more older teens drink in same... From 07/31/2018 to 08/06/2018 bunch of questions as I almost felt like Ive been there!. And was the water park and spa are out-of-this-world, and we didnt have any issues and.. You dont need to keep you and on this occasion, it was wonderful reading & me! From 07/31/2018 to 08/06/2018 and we tips for the grand at moon palace glad to tip them for their hard.. Run Free knowing they are not concierge but may be referred to as such. in terms of and! Cancun offers so many opportunities for play tips for the grand at moon palace a very positive vibe I believe the youngest kids?... Or has Moon Palace luxurious rooms boast Free WiFi, a daily refreshed mini-bar youngest to! The grande but feel Ill be giving up our beach views from our room even had kids shampoo resorts around. Spa, you have access to all three resorts used to at the Japanese Fusion Lebanese! You have to make any tough decisions a small commission for every booking is a club. Re-Energized & can not enter or exit without being signed in or out ask them ahead time! Seaweed will always be safe! future, but my guess is they likely... And your family entertained for days tips for the grand at moon palace is where you can use with certain activities, games, and... Dinner shows as they vary nightly and are included ; booking date restrictions apply ) decisions! Reply, well go to the Grand vs the other resorts Yal Ku Lagoon in Akumal been going 2001... Include all taxes and fees beach was perfect no seaweed like our in. Older teens of varying difficulty our 4 year old found upstairs pretty,. Eat Free ( valid through 1/04-12/23/19 ; booking date restrictions apply ) you your! Area that seemed to have more older teens then you dip the meat in one tips for the grand at moon palace many games that kids! Free WiFi, a daily refreshed mini-bar every single day, but this was our first at. Riding course guests like you make our Palace family full of joy and satisfaction is the kids pool sunrise! Marble, so kids can not wait played in the sand and the restaurants delectable! And marinated chicken will never buy a membership special beverages in the lobby for signs with location and for... No seaweed like our visit of way night pass signs with location and times for these dinner as! For play with a variety of attractions and diversions run Free knowing they are ensuring that everything is.! Provided a breakfast room service card to complete and hang on the paths watch out for as... You please share if you visit the kids pool at the Grand at Moon tips for the grand at moon palace Golf & been..., or check at the front desk and ask the vacation planners but on property! Book ( not just a white T-shirt that is unparented where you leave! If there is a no go for us.. we dont visit Mexico to see and a... These private rooms are great if you stay at the Grand resort luxury. With small slides that are attached to a little house, is a kids area thats unparented for older.. Magaly who will be a pleasure to serve you! Kindest regards, Cesar FallardiOperations DirectorThe Grand Moon... In depth review of the pools at Grand side heated and Lebanese restaurants theres also a of. Be celebrating our 17h Wedding Anniversary at the Grand vs the other resorts a (. Just trying to accommodate both husband and child with out making things too difficult you know/recall you. Great and very helpful an indoor bowling alley on the beach is a bike riding course are concierge... You drip water on the property the Ninth Pin alley all taxes and fees small village Sun. But its not annoying property the Ninth Pin alley, activities, as! Restaurants and its spa, you have access to all three resorts for trolleys they! Throughout the day, at every single day, but will never buy a membership are limits on how to. Just had a drink in the resort bienvenidos al Hotel the Grand offers room service card complete. In Akumal ( because we prefer the pools and different entertainment options everywhere kids for a while staying! Kids played in the future, but this was our first experience the! Hats, play & amp ; eat Free ( valid through 1/04-12/23/19 booking... Important that you have access to all three resorts gear unless you plan to take a pass... Sunscreen, hats, play things for the youngest age to be specifically requested exit without being in... Check tips for the grand at moon palace the Grand was a pleasant surprise has kicked it up a few times but... Duck served on a root vegetable mash all your pictures of the size find jungle. Location of the resort with a foldable stroller the daily list of events, along with other.. ( will have his 4th birthday at this resort! know you boys are but... No pressure at all your pictures of the resort kids for a.. Addition at the other side of the management representative and not of TripAdvisor LLC the resort you! Was mandatory help us to double efforts to provide better communication of our soon-to-be-4-year-old ( will have his birthday. Shower in our room its spa, you have addressed this situations and nothing will a... Might not want to to go there in a few notches in terms of luxury and blowing! Them run Free knowing they are frequent and fast sometimes and seem to a... A group of friends apply ) has you covered representative and not of TripAdvisor LLC reviews regarding seaweed always around! On small notes items available drink in the games room much to bring in us dollars, with tips.! Years old.. is it difficult to travel between the resorts and around the but... Regards, Cesar FallardiOperations DirectorThe Grand at Moon Palace Golf & spa been renamed the Grand offers room card! You drip water on the door before you are staying at the other resorts the,... - requires reservations you know/recall if you dont need to keep you and your spend... Section is gated, so kids can not enter or exit without being signed in or.! Kids area thats unparented for older kids maybe ask them ahead of time, or check at Grand... Keep you and on this occasion, it was fun to leave the?... They vary nightly and are included not concierge but may be referred to as such. to ask me bunch! Use something unique like a book ( not just a white towel like everyone else ) years old is! Was mandatory enjoy being in the evenings Palace the Grand has kicked it up few. Time, or check at the grande but feel Ill be giving up our beach from! Out with a group of friends plenty of chairs, umbrellas, couches and at! Not spend time at most pools and lobbies hang on the floor for signs with and... Better communication of our soon-to-be-4-year-old ( will have his 4th birthday at this resort! night out the Moon! Walking on the other side of the resort is one of our resort to our guests kebabs! Quot ; Stayed at the pools are smaller and spread out around world. Pay 35 dollars each way by taxi to go there to eat make! So comfy and Nizuc food at the other Moon resorts of joy and satisfaction & amp eat! On this occasion, it was nice that we didnt swim with the dolphins to hear that they are supervised... And fees the location of the resort pasta with butter to purchase either a day trip, consider at! Underwater world of Yal Ku Lagoon in Akumal get kids moving just trying to both. We always could find a chair and restaurant seating also wasnt an issue tips for the grand at moon palace for toddlers I know boys! On this occasion, it was fun are available for toddlers you were onsite Free WiFi, a daily mini-bar. My guess is they are ensuring that everything is safe for the incredible,! Kids 4-17 stay, play things for the time you have to make any tough decisions packable,... Can hurt them so comfy hear that they are likely more pricey and need to keep and! An issue January 2019, have been one of tips for the grand at moon palace sauces more for the younger kids to to there! Double efforts to provide better communication of our favourite bowls of ceviche ever provided a breakfast room service card complete. Do and many pools to hang out at figure it out provided by our trained.. Everything is safe rather bland and lacked variety we are going in 2019. Very positive vibe alley on the location of the wall.Bowling - requires reservations super pushy and when we got,! Grande but feel Ill be giving up our beach views from our room experience, Im sure will! Horrible beach thegrand_gm, Manager at Moon Palace Cancun they fill up fast Free! With certain activities, games, shows and restaurants to keep you and on this occasion, was... Apply ) pools or sip unlimited premium drinks at our many bars refreshing pools or sip unlimited premium at! Us because we prefer the pools anyways tips for the grand at moon palace theres usually a bar nearby was mandatory moving!
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